Smarter Websites - Smarter CRM

Smarter Websites - Smarter CRM CRM & Marketing Websites That Convert Clients
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We help professionals and businesses grow their business using the power ofโ€ฆ

โ€ข Websites and Blogging
โ€ข Lead Generation and Email Marketing
โ€ข Social Media Marketing

with a full blown membership and support site with tutorials, how to's and a whole gambit of solid business building 'stuff'.

We wrote the full breakdown: the real cost of slow lead response, the 5-minute framework, and how to build it into your ...
18/09/2026

We wrote the full breakdown: the real cost of slow lead response, the 5-minute framework, and how to build it into your CRM without hiring anyone new.

Link's in the comments ๐Ÿ‘‡

17/09/2026

Six businesses. Four industries. Three failed attempts at building my own website before I built one for anyone else.

In 2005, worn out from training people who'd leave to compete with me, I asked myself: do I want to be doing this in ten years? No.

So I set two rules for what came next: portable, and scalable.

Next move: an audio book business. $1,000 US per licence, sold out in a day for a million dollars, plus recurring revenue. Then iTunes squeezed that market, so I pivoted again, and built Smarter Websites in 2007.

What's the pivot in your career that everyone thought was risky, except it wasn't?

One client went from a 4-hour average response time to 90 seconds.Result: booked appointments up 46% in 30 days, with th...
16/09/2026

One client went from a 4-hour average response time to 90 seconds.

Result: booked appointments up 46% in 30 days, with the exact same ad spend and the exact same leads. No new marketing. Same leads. Same spend.

That's what fixing one number can do.

For ten years we knew Jad through a Zoom window.For the last three he's been right here in Perth with us.That's 13 years...
15/09/2026

For ten years we knew Jad through a Zoom window.
For the last three he's been right here in Perth with us.

That's 13 years on the Smarter Websites team. Congratulations Jad!

The WordPress and tech skills are the obvious part. What we see every day is your loyalty and the heart you bring to how you work. We value and appreciate you more than you know.

We still laugh about picking you up and giving you the grand tour, the drive through to the house and the office.

With the housing crisis making it hard to find a place, you stayed with us while you got sorted, and it was genuinely a pleasure. Same values, same family dynamics, same appreciation for a good feed.

So here are a few photos from along the way. Meals around the table, runs to the Rockingham food courts, and of course the Bunnings sausage sizzle initiation.

๐—ง๐—ต๐—ฎ๐—ป๐—ธ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐Ÿญ๐Ÿฏ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€, ๐—๐—ฎ๐—ฑ. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ป๐—ฒ๐˜…๐˜ ๐—ฐ๐—ต๐—ฎ๐—ฝ๐˜๐—ฒ๐—ฟ.

Spent Tuesday afternoon in a client's CRM watching leads sit untouched for hours, not because their team is lazy, but be...
14/09/2026

Spent Tuesday afternoon in a client's CRM watching leads sit untouched for hours, not because their team is lazy, but because nobody owns "first response" as a job.

This is what we actually do before we touch a single ad or blog post: fix the leaky bucket first.

Does your team have one person who owns the first response, or does it fall to whoever's free?

Sharing some kind words from one of our happy clients.
11/09/2026

Sharing some kind words from one of our happy clients.

Here's the math nobody wants to do.If you get 50 leads a month and respond in 4+ hours instead of 5 minutes, industry da...
11/09/2026

Here's the math nobody wants to do.

If you get 50 leads a month and respond in 4+ hours instead of 5 minutes, industry data says you're converting at roughly 1/8th the rate.

At an average job value of $8,000, that's not a "we'll get to it" problem. That's a $200K+/year problem, hiding in plain sight in your inbox.

Run the math on your own numbers. You might not like the answer.

Weโ€™re excited to share that the new website of Artisan Living by Rapid Building Group is officially live! ๐ŸŽ‰Working with ...
10/09/2026

Weโ€™re excited to share that the new website of Artisan Living by Rapid Building Group is officially live! ๐ŸŽ‰

Working with Sam Blomeley has been a genuine pleasure. His passion for custom home design reflects through every page.

We kept things clean and high-end, focusing on easy navigation, clear process, and a premium look that lets their work do the talking.

Big thanks to the Sam for for his trust.

Check it out, link's are in the comments below

The 5-Minute Rule (and how to actually hit it):1. Instant acknowledgement: auto-reply the second a lead lands, even befo...
09/09/2026

The 5-Minute Rule (and how to actually hit it):

1. Instant acknowledgement: auto-reply the second a lead lands, even before a human sees it.

2. Smart routing: first available person gets pinged, not "whoever checks email next."

3. Hard SLA + escalation: if it's not actioned in 5 minutes, it auto-escalates to a manager.

That's it.

No new hires, no new software category, just rules your CRM should already be enforcing. If your team is running on "whoever sees it first," this is the fix.

We audited the lead response times of 40 businesses last month.Average response time: 4 hours 12 minutes. Businesses tha...
07/09/2026

We audited the lead response times of 40 businesses last month.

Average response time: 4 hours 12 minutes. Businesses that responded in under 5 minutes closed 8x more deals.

Same leads. Same budget. Same everything. Except one thing.

What's your average response time? Be honest.

Address

11 Leasham Way
Medina, WA
6167

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4pm

Telephone

+61481613997

Website

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