15/08/2026
🚨 CYBER SECURITY ALERT: Nick Scali hit by major cyber incident
Australian furniture retailer Nick Scali has confirmed it is investigating a cyber security incident that forced parts of its technology environment offline and disrupted customer orders and deliveries.
The company has notified the Australian Cyber Security Centre (ACSC) and the Australian Federal Police (AFP) while affected systems are progressively restored.
Some media reports have also suggested the attackers issued a ransom demand and that customer information, including residential delivery addresses, may have been accessed. At this stage, Nick Scali has said it has no confirmed evidence of unauthorised access to customer data, so those claims should be treated as unconfirmed until the investigation is complete.
⚠️ Customers should be particularly careful right now.
Cybercriminals often take advantage of incidents like this by sending convincing phishing emails, SMS messages or phone calls pretending to be the affected company.
Be suspicious of messages asking you to:
🔹 Confirm your delivery through an unfamiliar link
🔹 Pay a redelivery or administration fee
🔹 Provide credit-card or banking information
🔹 Reset your password through a link in an unexpected email
🔹 Provide MFA codes or other authentication information
If you are waiting for a Nick Scali delivery, verify any unusual request directly with Nick Scali using their official contact details rather than links contained in an email or SMS.
This incident is also an important reminder for Australian businesses:
Cyber security isn't just antivirus and backups.
Businesses need layered protection including:
✅ Endpoint Detection & Response
✅ Microsoft 365 security
✅ MFA and identity protection
✅ Secure backups and disaster recovery
✅ Vulnerability and patch management
✅ Email and phishing protection
✅ Network monitoring
✅ Incident response planning
✅ Business continuity and recovery testing
A cyberattack can stop sales, deliveries, customer service and normal business operations within hours.
🛡️ St. Monica for IT Services (MSP) helps Australian businesses strengthen their cyber security, respond to incidents and recover when something goes wrong.
We provide managed IT support, Microsoft 365 & Azure security, endpoint protection, backup & disaster recovery, vulnerability management, infrastructure security and cyber security consulting.
If your organisation has experienced suspicious activity, ransomware, account compromise or a potential data breach — or you simply want to know whether your current protection is strong enough — we can help assess, contain and strengthen your environment.
🌐 www.stmonicait.com.au
📧 [email protected]
St. Monica for IT Services — Protecting your technology, your data and your business.