04/06/2026
DPR&Co’s Richard Ralphsmith took the stage at the Circular Economy Expo last week. Richard offered attendees a reality check: The sustainable product that your customers tell you they want will probably fail in the marketplace.
Why? It’s the Say-Do Gap.
Consumers say one thing (they’ll buy your sustainable product).
But they do another thing (they don’t buy it).
But you can close the Say-Do Gap.
Comment below to find out how.