Forrest Contact

06/08/2026

Fluctuations in interest rates are changing how quickly B2B buyers make decisions.

Many prospects are still cautious, with more sign-off steps and longer approval timelines. Deals that may have once closed in two, three or four months are now often taking five or six.

That means “not right now” should not be treated as a lost opportunity. Forrest Contact builds nurture into every campaign, helping keep prospects warm until the timing is right.

Learn more: https://forrestcontact.com.au/lead-generation/

04/08/2026

With privacy rules for direct marketing tightening, a lot of businesses are second-guessing outbound calling altogether. Done properly, with consent and clear opt-outs built in, outbound still works, it just means the sloppy approach doesn't cut it anymore.

Learn more: https://forrestcontact.com.au/contact/

30/07/2026

Your prospect’s inbox is already full of AI-written cold emails, and most buyers can tell when the message is generic.

That is exactly why a well-briefed phone call still stands out. Real conversations give you the chance to understand the business, ask the right questions and speak to the actual context, not just insert a first name into a template.

At Forrest Contact, we run human, conversation-led calling that helps B2B teams cut through the noise and reach the right decision makers.

Learn more: https://forrestcontact.com.au/lead-generation/

28/07/2026

If winter is the quiet season at the cellar door, it doesn’t have to be quiet in your database.

Foot traffic may slow, but past cellar door visitors, wine club members and lapsed buyers are still customers. They’re just not walking through the door right now.

Forrest Contact helps wineries use this quieter period to re-engage customers by phone, bringing in incremental sales now and helping keep wine club activity and repeat orders moving before the warmer months return.

Learn more: https://meetings-ap1.hubspot.com/annie-clemenger?uuid=088365f2-f792-4a94-8891-8a12aa7c92c8

23/07/2026

Plenty of B2B teams start FY27 with a fresh target and pipeline that stalled over EOFY. It's rarely a demand problem. Outreach quietens down for a few weeks around June and prospects who were warm in May go cold by August because nobody kept the conversation moving.

Forrest Contact runs consistent, calling-led outreach through the transition so your pipeline doesn't start from zero.

Learn more: https://forrestcontact.com.au/lead-generation/

21/07/2026

We've spent our 20th anniversary this month looking back at how much has changed since Forrest Marketing Group first started out and today we want to introduce where that journey has landed: Forrest Contact.

We're now a multichannel outsourced sales and customer engagement partner, working with organisations across Australia, New Zealand and APAC. The name has changed. The website has changed. But the thing that got us here in the first place hasn't: real conversations, held by real people, that drive real results for our clients.

Thanks to every client and team member who's been part of the last 20 years. Here's to the next chapter!

14/07/2026

As part of our 20-year anniversary, we've been looking back through two decades of growth and one of the clearest turning points was becoming fmg.

What began as phone-based lead generation for small businesses expanded into full contact centre services: appointment setting, telemarketing, customer service, database management. Our focus shifted to owning the full client journey, finding new prospects, connecting with them, converting them to sales and servicing them well after the deal was done.

This was also the era we started taking our own digital presence seriously. New branding, cleaner design, a website that actually reflected the quality of work happening behind the scenes.

Growth isn't always glamorous. Sometimes it's just getting better at the fundamentals, one year at a time.

09/07/2026

Pipeline pressure is becoming a board-level issue. For many Australian businesses, the challenge isn’t just generating leads - it’s creating a predictable flow of qualified sales conversations that leadership can measure and trust. Internal SDR teams can be costly, inconsistent and hard to retain.

That’s why more businesses are rethinking the model.

Read the full article: https://forrestcontact.com.au/portfolio-page/the-pipeline-predictability-crisis-why-australian-businesses-are-rethinking-sdr-models/

Why Australian businesses are rethinking SDR teams, outsourcing, and reporting to build more predictable revenue pipelines.

07/07/2026

This year marks 20 years since we (as Forrest Marketing Group) first opened its doors.

Back then, it was a small team with a simple promise: we generate leads, you focus on sales. No fancy tech, no automation. Just skilled people picking up the phone and starting real conversations with small businesses that needed qualified prospects.

That belief in the power of a genuine conversation hasn't changed in two decades. Everything else has.

To mark 20 years, we're looking back at how far we've come, starting with where it all began.

See what our original website looked like!

03/07/2026

20 years ago, Forrest Contact started with a team of six in the back office of a friend’s business. Today, we’re a fully remote team of 70+ people across Australia, supporting clients across Australia, New Zealand and APAC.

From lead generation and SDR outreach to customer retention, inbound customer support and wine DTC sales, one thing has stayed consistent: real conversations, delivered by an onshore team.

A special thank you to our clients, past and present, and to every team member who has helped shape Forrest Contact over the past two decades.

Pictured: some of our wonderful team over the years.