Spinifex Communications

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When the world feels out of control, we take control of what we can. We cannot control interest rates, world events or w...
17/09/2026

When the world feels out of control, we take control of what we can.

We cannot control interest rates, world events or what the algorithm has decided we are obsessed with this week.

But we can make a budget. Cancel a subscription. Mute an account. Clear out a cupboard. Go for a walk. Choose the familiar brand instead of gambling on the cheaper one.

None of those things changes the world, but they can give us a little more control over our little patch.

In this week’s blog, we look at what 'editing the good life' means for marketers, and why making life easier for customers may matter more than simply making more noise.

https://www.spinifexcommunications.com.au/our-insights/australian-consumer-behaviour-2026/

The annual opening of The Festival of Angela took place earlier today with the traditional Cake Eating Ceremony. This ye...
14/09/2026

The annual opening of The Festival of Angela took place earlier today with the traditional Cake Eating Ceremony.

This year’s cake choice? Chocolate with sprinkles 👌

Happy Birthday Angela Hinchley 🥳

Let this be the finest festival yet.

🤔 Well, this is interesting. The Australian Government is proposing legislation that would allow us to switch off the al...
09/09/2026

🤔 Well, this is interesting. The Australian Government is proposing legislation that would allow us to switch off the algorithms deciding what appears in our social media feeds.

We think this is probably a good thing.

We’ve all been sucked into the vortex of the algorithm. You watch one video, pause on one post or search for one slightly odd thing and, before you know it, your entire feed has decided this is your personality now. And that’s before you try working in marketing.

Our feeds are full of things we’ve researched for clients. The algorithm currently has no idea whether we’re interested in beauty, pest control, satellite communications, email marketing or executive health assessments. It has simply decided we are very complicated people.

That can be funny. It is far less funny when young people are being drawn into increasingly extreme content around misogyny, eating disorders, self-harm or violence.

Teach Us Consent has been advocating for greater control over our feeds for some time. Its position is actually stronger than the proposed legislation: algorithms should be opt-in, rather than something switched on automatically that we have to find our way out of later.

There is a trade-off, though.

Algorithms can be genuinely useful. They help us discover new ideas, people, products and businesses we would never have found by looking only at the accounts we already follow. Small businesses, in particular, have benefited enormously from that reach.

And human nature being what it is, offering an opt-out doesn’t mean everyone will use it. Most of us are very good at accepting the default and getting on with our day.

But if enough people do switch off algorithmic feeds, it could have an interesting effect on marketing. Businesses may have to work harder to become accounts people actively choose to follow. It could also make the customers and audiences they already have even more valuable.

Marketing tends to over-index finding the next customer. Perhaps this shift is another reason to think about the whole customer lifecycle.

What happens after someone buys? Do we stay in touch? Are we still useful when we aren’t trying to sell something? Have we given people a reason to come back, follow us or recommend us?

Algorithms have given businesses access to an extraordinary amount of attention.

If some of that changes, the value of the people who have already chosen you only goes up.

So, our question to you is: if algorithmic reach becomes even less reliable, do you invest more in finding new audiences, or getting better at keeping the ones you already have?

Today we celebrate all the good things about dads.The things they can do:- Pack a car like a Tetris champion.- Fix somet...
06/09/2026

Today we celebrate all the good things about dads.
The things they can do:
- Pack a car like a Tetris champion.
- Fix something with a tool they’ve had since 1987.
- Give directions without ever admitting they’re lost.
- And somehow know exactly when the weather is “about to turn”.

And the things they can’t do:
- Throw anything away that “might come in handy”.
- Ask for directions.
- Let someone else load the dishwasher.
- Or hear the phrase “I’ll just get someone in to fix it” without taking it personally.

To the dads, stepdads, grandads, father figures and all the good people doing the dad job , Happy Father’s Day.

We love you for all of it. Happy FD to our Spinnies Dads - Jan, Pete, Ryan, Dave and Stuart

⏳ How many leads did you get this week?And what did you do with them?We spend a lot of money trying to get people to con...
03/09/2026

⏳ How many leads did you get this week?
And what did you do with them?

We spend a lot of money trying to get people to contact us. We advertise on Meta and Google, invest in SEO, build websites, create landing pages, write content and run campaigns. Then we track impressions, clicks, conversions and cost per lead to work out whether all that money is doing its job.

But what happens when all that lead generation actually works?

In this week's blog we take a deep dive into the importance of what happens after an enquiry comes in. Because before you spend more money generating new leads, it’s worth asking: How much more value could you get from the ones you already have?

https://www.spinifexcommunications.com.au/our-insights/how-fast-should-you-respond-to-a-lead/

🙋🏼‍♀️ Since the dawn of advertising, we’ve been obsessed with attention.Look at me. Pick me. Look at me. Pick me.  How d...
27/08/2026

🙋🏼‍♀️ Since the dawn of advertising, we’ve been obsessed with attention.

Look at me. Pick me. Look at me. Pick me.

How do we get noticed? How do we stand out? How do we stop the scroll? Even this post is asking for your attention. But getting noticed is not the same as being believed. When you strip all of that back, the thing we keep coming back to is trust.

Not in the big, lofty brand-purpose sense, but in the much more practical sense of, “Do I actually believe this?”

We’re all seeing different versions of the world now. The algorithms give us different feeds, different sources, different bits of context and, increasingly, different levels of certainty about whether what we’re looking at is even real.

AI has changed the equation again. It’s made it easier to create, scale and communicate. We love that. But it’s also made it easier to create something false and easier to dismiss something true as fake.

In a world of fractured truth and fragile trust, our job changes. Attention still matters. But if people are increasingly asking, “Why should I trust this?”, then credibility becomes a competitive advantage.

And how do you build credibility? The way you always have.

▪️ Do what you say.
▪️ Show your work.
▪️ Know your stuff.
▪️ Sound like a human.
▪️ Give people enough evidence to make up their own mind.

None of that is especially shiny, but it might just be a lot more valuable.

🤔 In an AI world, is taste the new currency?  Yesterday, some of the Spin team went to Canva’s AI Vision in Sydney.   It...
20/08/2026

🤔 In an AI world, is taste the new currency?

Yesterday, some of the Spin team went to Canva’s AI Vision in Sydney.

It left everyone with lots to think about, but one of the discussion topics that really got the chat going this morning was ‘Taste is the New Currency’.

Because it crystallised something we’ve been circling in our (almost daily) discussions about AI and its impact on what we do.

In a world where AI means good content is suddenly cheap to produce and abundant, how do we stand out?

The panel, Karen Song, Jonathan Zawada and Neil Ackland, hosted by the very entertaining Adam Spencer, raised some really interesting questions:

What is taste?
Who has it?
And is it the new currency?

And when AI has sucked up nearly everything creative we’ve ever produced, is it capable of having taste too?

We’re still thinking about it now. 💭

But I think we all agree that taste is hard to define.

It’s subjective, but it’s also objective, because you know when someone has it (and when they don’t!), and people make entire careers out of having good taste.

Is it our human superpower? Right now, yes. But is AI going to get better at recognising it and replicating it? At the turbo speed it’s progressing at right now? Probably!

What are your thoughts on AI and taste? We’d love to get into it with you below.

Who killed the influencer? 🔎Was it the brands? The algorithms? AI? Or did influencers themselves have a hand in it?There...
13/08/2026

Who killed the influencer? 🔎

Was it the brands? The algorithms? AI? Or did influencers themselves have a hand in it?

There was a time when being influenced felt almost accidental. Someone you trusted liked something, used something or recommended something, and you listened.

Then came , affiliate links, paid partnerships, content calendars, rentable private jet sets and “you guys have been asking me about my skincare routine…” 😏

And we all got a bit more sceptical.

So, is influencer marketing actually dying? And if not, what is changing?

We investigated the suspects 👇

https://www.spinifexcommunications.com.au/our-insights/who-killed-the-influencer-marketing/

❄️ Jan’s at Snowflake World Tour Sydney today, getting across the latest in data, AI and AI agents.AI is quickly changin...
13/08/2026

❄️ Jan’s at Snowflake World Tour Sydney today, getting across the latest in data, AI and AI agents.

AI is quickly changing how businesses work, but the clever stuff only works when the data underneath it is up to the job.

Lots changing. Lots to learn. And we’re keen to see what’s genuinely useful beyond the AI hype. 👀

When everyone sounds like an expert, how do you know who actually is?I heard on the radio this morning about a class tha...
06/08/2026

When everyone sounds like an expert, how do you know who actually is?

I heard on the radio this morning about a class that had all used AI to help write their speeches. The teacher’s comment was that they all sounded the same. Different students, same ideas, same polished, slightly generic drivel coming out of different mouths.

It made us wonder whether we’re creating content simply because we can.

There has never been a time when it has been easier to write a blog, record a video, produce a presentation or publish an opinion. The content cup is overflowing, and the more information we produce, the harder it becomes to work out what is true, who actually knows what they’re talking about, and who is simply very good at sounding confident.

We’ve all become a little more sceptical. Doctors are challenged by TikTok, journalists by social media, marketers by AI and universities by YouTube. Everyone is an expert now, just ask them! 😜

But we haven’t stopped valuing expertise. The question we’re grappling with now, is how we establish or verify who actually knows what they’re talking about.

People have become much more careful about who they trust.

So maybe the job has changed and it isn’t about creating more content, it’s about helping people make sense of the flood of opinions, 'experts' and answers, and work out what is actually useful and true.

For us that means explaining your thinking, showing your evidence and making complicated things easier instead of making simple things sound complicated.

The businesses that stand out won’t be the ones shouting the loudest or publishing the most. They’ll be the ones people come back to because every interaction helps them understand something properly.

Perhaps that’s what expertise looks like now, not sounding like the smartest person in the room, but helping other people make sense of it.

And businesses that do that consistently don’t just earn attention, they earn trust.

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