Broker Pulse

Broker Pulse Broker Pulse is a community-driven knowledge centre of lender performance derived from a monthly survey of mortgage and finance brokers across Australia.

Non-banks had the highest broker ratings in technology and support. According to the Third-Party Lending Report: Commerc...
11/09/2026

Non-banks had the highest broker ratings in technology and support. According to the Third-Party Lending Report: Commercial Lending, their scores raised the overall ratings in these categories.

Where else have non-banks performed exceptionally in the lending market lately?

Find out more: https://bit.ly/4guHE7O

How were owner-occupied and investment loan portfolios split among the top ten lenders?ING has the largest owner-occupie...
09/09/2026

How were owner-occupied and investment loan portfolios split among the top ten lenders?

ING has the largest owner-occupied loan ratio, alongside CBA and Macquarie.

Read the full text: https://bit.ly/4gAOjfu

Over 80% of Australians who regularly communicate with their clients have noticed at least one measurable business outco...
07/09/2026

Over 80% of Australians who regularly communicate with their clients have noticed at least one measurable business outcome, such as increased brand awareness.

What are the other benefits to using content marketing?

Find out in the State of Content Marketing 2026 report: https://bit.ly/4qIMwts

Since 2019, Agile Market Intelligence has aided both brokers and lenders with the Broker Pulse initiative. According to ...
04/09/2026

Since 2019, Agile Market Intelligence has aided both brokers and lenders with the Broker Pulse initiative.

According to the Director, Michael Johnson, “It allows brokers to understand how their experiences compare with the wider market, while giving lenders independent feedback they can use to continually improve.”

Read more: https://bit.ly/4hXSQem

Any broker can share data, but breaking it down for clients is something else entirely. Uncover the impact of content ma...
04/09/2026

Any broker can share data, but breaking it down for clients is something else entirely.

Uncover the impact of content marketing on client relationships in the State of Content Marketing 2026 report.

Find the full analysis: https://bit.ly/4zgYvSR

Maintaining client relationships is integral, but how do brokers actually practice it?Discover how professionals in Aust...
02/09/2026

Maintaining client relationships is integral, but how do brokers actually practice it?

Discover how professionals in Australia and New Zealand use content marketing to keep in touch with clients in the State of Content Marketing 2026.

See the latest trends in content marketing for mortgage advisers and brokers: https://bit.ly/4zgYvSR

Brokers see exceptional performance in non-bank lenders.In the latest Broker Pulse data, non-banks outperformed other le...
26/08/2026

Brokers see exceptional performance in non-bank lenders.

In the latest Broker Pulse data, non-banks outperformed other lenders in broker experience, turnaround times, and broker flows.

How did the other lenders fare in the last few months?

Uncover more in the full story: https://bit.ly/4znQKKZ

Macquarie continues to top the rankingsThis mid-tier achieved high ratings in broker usage, turnaround times, and broker...
24/08/2026

Macquarie continues to top the rankings

This mid-tier achieved high ratings in broker usage, turnaround times, and broker experience, even outperforming the big four banks in these areas.

Which other lenders performed exceptionally?

Read the full story: https://bit.ly/3UCP3cw

What are the strengths and weaknesses in the lending industry today?The latest Third-Party Lending Report: Commercial Le...
24/08/2026

What are the strengths and weaknesses in the lending industry today?

The latest Third-Party Lending Report: Commercial Lending reveals that BDM quality is an important factor in broker satisfaction. However, product pricing remains an area that leaves much to be desired.

Explore the full findings: https://bit.ly/4ptSPR3

Which attributes are the most important in lender selection?

Which lenders garnered the most loan applications in 2026?NAB, ANZ, and Westpac had the highest broker usage among major...
21/08/2026

Which lenders garnered the most loan applications in 2026?

NAB, ANZ, and Westpac had the highest broker usage among major banks. Non-bank lenders followed high broker usage right after this top three.

Find out who they are in the full report here: https://bit.ly/45a47QY

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