Ian Grace Business Training

24/04/2026

VETERAN SHAUN SPAIN RIP 7/1/23 - 15 YEARS’ SERVICE
5 TOURS OF DUTY - AFGHANISTAN, IRAQ, EAST TIMOR!

A Soldier’s Voice is a powerful Veterans Music Venture tribute to Shaun Spain.
Written by Shaun’s close mate Ian Grace just days after Shaun’s funeral, this song was born from grief, love, and deep authenticity.

Its heartfelt message went on to inspire the creation of the Veterans Music Venture program, established in Shaun’s honour.

Performed by Contact Front, a band formed through the program. The song captures the essence of service, mateship, and remembrance. It stands as a lasting tribute to Shaun, and to all who have served.

To listen to the full song, head to our YouTube Channel.
: https://bit.ly/4eDRB29. "

28/02/2026

WHEN KOALA MEETS PANDA!
So proud of our Award-winning volunteer-run program for 11–17 year olds, Youth Music Venture [YMV], winning 1st prize at the 2024 Chengdu International Sister Cities Youth Music Festival, with 28 countries performing (The equivalent of"Gold" at the “Music Olympics”).

Our 7 piece band was selected to represent Australia, with 5 of the band being under 18, showcasing young musicians on the international stages in Chengdu, China.

Then very recently we were given the opportunity to enter the “Koala meets Panda” video competition, regarding our Chengdu journey and experiences!

Watch the story unravel as told by the band's drummer Ace Hurman. Stay tuned for the full-length documentary later in 2026!

https://drive.google.com/file/d/1x0iSQWpzI6RYXz9rSNVzNJrGLhmTz4uE/view?usp=sharing

20/01/2026

With RACQ – I just got recognized as one of their top fans! 🎉

12/01/2026

RACQ EXEMPLARY CUSTOMER SERVICE!
I've been teaching Customer Service internationally for over 25 years and as part of that, have always emphasised how important complaint calls are, a great source of Customer Service growth!

I very recently had a serious complaint against RACQ involving not just what appeared to be misdiagnosis but also a semi antagonistic attitude by staff!

I brought this to the attention of Senior RACQ Management and their Deputy Group Chief Executive Officer Glenn Toms immediately responded, very thoroughly reviewed what had happened and came back with a much more than fair resolution to the issue - beyond expectation and very noteworthy!

Lessons have been learned and will assist the RACQ in their goal of 100% Member satisfaction, with steps already taken to ensure no recurrence!

And having ascertained that myself and my parents before me have probably been with RACQ for close on 100 years, now looking forward to the next 100?

Congratulations RACQ, I would recommend you to anyone and happy to answer any queries directly at:- 0424 143 140
Sincerely,
Ian Grace

17/05/2025

OVER 50’s AND YOUTH MUSIC VENTURE!

Elated to have front page and pages 14 and 15 cover our Charity Youth Music Venture [which I launched 16 years ago because of youth issues] and Veterans Music Venture programs, demonstrating to others what is possible, regardless of age!

Personally, I am both honoured and humbled to feature front page, particularly when Wally Lewis featured on previous edition!

And so proud they picked Cody Leenders, one of our band that won the equivalent of “Gold” at the “Music Olympics”, representing Australia in Chengdu China 2024, to be included!

Youth Music Venture - growing Gold Coast music from grassroots up!

20/03/2025

JOIN US ON OUR JOURNEY TO THE OLYMPICS 2032!
• 13 gigs at Commonwealth Games including Opening Ceremony pre show!
• “Gold” at the “Music Olympics” in Chengdu China 2024
• Next stop, Olympic & Paralympic Games 2032
Youth Music Venture - growing Gold Coast [and Tweed] music from grassroots up!

01/03/2025

YOUTH MUSIC VENTURE & OLYMPIC GAMES!
What a great honour it was to meet double Gold Olympian Leisel Jones yesterday at 92.5 Triple M Gold!
Particularly with YMV having the Olympic Games firmly in our sights!
Off the back of 13 performances at the Commonwealth Games including the Opening Ceremony pre show, and our “Gold Medal” at the “Music Olympics” with 28 countries performing, in Chengdu China last year, we are now in training for 2032 - https://youtu.be/iP0_pPKbxhg
Hope you enjoy our fun approach and please share, share, share!

01/03/2025

YOUTH MUSIC VENTURE IN TRAINING FOR THE OLYMPICS!
Just in case you couldn't access the video from the link in the previous post with Leisel Jones photo!
From “Gold Medal” at the “Music Olympics” in Chengdu 2024photo - on our way to the Olympic Games 2032:-
https://youtu.be/iP0_pPKbxhg
Hope you enjoy our fun approach and please share, share, share!

13/02/2025

MUSIC TO HELP SOLVE YOUTH ISSUES?
As per Channel 9 news coverage, multi award-winning Charity Youth Music Venture [YMV], now in its 16th year, has put forward a bold new initiative to PUT YOUNG OFFENDERS INTO BANDS and steer them away from a life of crime!

With the Police being part of their Committee since the beginning, they have worked with a number of young offenders in the past, putting them back on the right track in life!

And if you have any doubts about the power of music with young people and in particular young offenders, check out Musicians Making A Difference, a good friend of YMV, who have worked with over 20,000 young offenders nationally in the past 20 plus years.

IF YOU THINK THIS MAKES SENSE, PLEASE SHARE THANK YOU!
Any assistance or advice gratefully appreciated,

Sincerely,
Ian Grace – Founder
0424 143 140 - [email protected]

Youth issues a major problem currently - putting young offenders into bands a possible solution?

14/07/2024

VETERAN SHAUN SPAIN RIP 7/1/23 - HIS FINAL PLEA!
Veteran Shaun Spain, 15 years’ service, 5 tours of duty in Afghanistan, Iraq and East Timor, was ready to take his life in 2015 after leaving active service and looking for a job, getting about 50 rejections!
From hero to zero, no one would give him a go, but he managed to start his own business which he stated saved his life back then!
A video was produced with him recounting this fact, with his plea for Veterans to be helped to start their own businesses, rather than just looking for jobs with all the rejections that entails.
While he was still alive that video was sent to DVA Minister Keogh twice, totally ignored! Then three times after his death, also totally ignored!
And sadly, after meeting with the Chairman of the Royal Commission, along with Shaun's twin brother Brandon, no action taken whatsoever on the recommendations put forward!
Even after identifying what appeared to be a commonality with Veteran suicides and a potential solution, as had been the case with Shaun in 2015 - immediately implementable!
This is Shaun's song, his final plea, hoping they will now take notice, to save the lives of other Veterans!