10/11/2023
Optus' reputation has taken a direct hit due to the company's most recent outage. Lush's Director of Growth & Strategy, Stephen Ellis, shares his thoughts with Mumbrella on why Optus needs to acknowledge its shortcomings.
Optus will need more than optimism to rebuild its reputation in Australia.Optus’ marketing team have a sizable challenge in front of them following the outage that left millions of its customers without access to the internet and phone calls for more than 12 hours.In the coming months, it will be ...