Primary Communication

Primary Communication Three specialist agencies in creative design, strategic communication & community engagement.

Primary is an independent, Australian-owned strategic communication company.

Earlier today we were very pleased to welcome a group of Western Sydney University communication students to Primary Com...
03/09/2026

Earlier today we were very pleased to welcome a group of Western Sydney University communication students to Primary Comms Group for a behind-the-scenes look at agency life.

For us, opportunities like this are about more than opening the office doors. As an industry, we all have a role to play in nurturing the next generation of communication professionals, helping emerging practitioners understand the pathways available to them and the skills they will need to build along the way.

Many of the students are in, or approaching, their final year majoring in PR, communication and advertising, so it was a great opportunity to move beyond the theory and talk about what working in communication looks like in practice.

Our team shared their own career journeys and experiences in PR and walked through how a client project comes to life, from strategy and planning through to delivery.

The students also heard from our intern Lara, who offered a valuable perspective on taking those first steps into the industry and building experience early in your career.

Most importantly, there were plenty of questions and conversations about what students can be doing now to build their skills, knowledge and confidence as they prepare to enter the workforce.

A big thank you to Vanessa Campbell, Dr Nicole Bridges and Western Sydney University for bringing the group in, and to our own Melissa, Sue, Alexandra, Chris, Frank and Lara for generously sharing their time and insights.

Strong partnerships between universities and industry are an important part of helping shape the future of our profession.

We like to be where our clients are, even when that means a 5am wake up alarm!Late last week, our CEO Chris Hall joined ...
02/09/2026

We like to be where our clients are, even when that means a 5am wake up alarm!

Late last week, our CEO Chris Hall joined Kendi and Sue for an early morning tour of Sydney Markets, home to our client Freshmark.

Getting on the ground gives us a firsthand look at the scale, pace and complexity of the markets, from the 1,000 forklifts moving across the site to the huge recycling operation, workforce challenges and, of course, some seriously good passionfruit.

Many thanks to Freshmark CEO Meegan George for such an interesting and insightful tour, and for connecting us with some of the businesses operating out of Sydney Markets.

This kind of firsthand experience helps us understand the issues, the opportunities and the stories that matter, and ultimately deliver better work.

Electrical Safety Fortnight is officially underway in Queensland, and we’re very proud to be supporting the program for ...
31/08/2026

Electrical Safety Fortnight is officially underway in Queensland, and we’re very proud to be supporting the program for another year.

On Friday, Safety Heroes 2026 was officially launched at Toowoomba East State School by Treasurer and Minister for Energy , kicking off two weeks of electrical safety learning for primary school students across Queensland.

This year, we registered a record 99% of Queensland primary schools to take part. This is an incredible result and one our team at Primary Comms Group has been delighted to help Energex and Energy Network achieve.

We love working on this program each year. It is a great example of communication supporting a practical outcome: helping schools, teachers and families reinforce critical electrical safety messages for children from Prep to Year 6.

Congratulations to the Energex and Ergon Energy teams on Friday’s launch.

The Queensland program also marks the beginning of another big few weeks for our team, with Electricity Safety Week running across NSW from 7–11 September for Ausgrid and Endeavour Energy (NSW).

Since we first launched the program in 2001 in NSW, generations of primary school students have taken these lessons back into their homes and communities, helping reinforce the behaviours that keep children and families safe around electricity.



*Photos courtesy of Energy Queensland

We’re proud to see our own Elaine Banoub leading the next intake of Communication and Public Relations Australia trainin...
24/08/2026

We’re proud to see our own Elaine Banoub leading the next intake of Communication and Public Relations Australia training program, PR Fundamentals, helping equip the next generation of communication and PR professionals with the practical skills they need to build their careers.

Running across five weeks this September, the program covers the fundamentals of our industry, from media relations and digital and social, to AI and technology, measurement and evaluation.

Elaine is part of a fantastic line-up of industry specialists: Aprille Lim, Cal Guyll, Christos Tzortzis and Paul Cheal, each bringing their own expertise and real-world experience to the program.

Participants can enrol in the full course or choose individual sessions depending on the areas they want to build their skills in.

Swipe through to scan the QR code to register. Sessions start Tuesday 8 September.

We are looking forward to Communication and Public Relations Australia and industry peers at the Golden Target Awards 20...
20/08/2026

We are looking forward to Communication and Public Relations Australia and industry peers at the Golden Target Awards 2026 in Sydney next month.

All eyes on our very own Elaine Banoub who is on the shortlist for Professional of the Year! Elaine has made an incredible contribution to the Primary team demonstrating outstanding growth, strong agency leadership and incredible client outcomes. We value her work as a mentor and her support of the PR profession through CPRA and other regional roles.

Exciting nod for our Me-Mel (Goat Island) Transfer project team in the Community and Engagement category for the extensive program of work we delivered with NSW National Parks and Wildlife Service and the Me-Mel Transfer Committee as it developed preliminary recommendations for the transfer of Me-Mel to Aboriginal ownership, governance and management.

The Golden Target Awards is celebrating 50 years this year, making it even more special to be recognised on the shortlist this milestone year!

It’s been a big two days in Orange, NSW, for our team attending the National Renewables in Agriculture Conference + Expo...
13/08/2026

It’s been a big two days in Orange, NSW, for our team attending the National Renewables in Agriculture Conference + Expo.

Lindsay Toussaint, Head of Strategic Partnerships, and Sue Hardman, Growth and Strategy Director, have heard from farmers and regional leaders about how the renewable energy transition is playing out on the ground.

With NSW Minister for Climate Change and Energy Penny Sharpe among the speakers, the conference explored the opportunities and challenges ahead.

A strong theme from the sessions on community partnerships was the need to move beyond engagement that happens to regional communities, and towards working together earlier, building trust, addressing cumulative impacts and ensuring communities help shape the opportunities the transition brings.

Those conversations also moved beyond the conference room, including a visit to See Saw Wines, where the certified organic vineyard is powered by solar and renewable electricity, alongside work to build soil health, protect waterways and regenerate native vegetation.

The team rounded out its time in the region with wind and solar farm tours.
A valuable couple of days listening, learning and connecting with the people and communities at the centre of Australia’s changing energy landscape.

Good media training starts well before the first practice interview.The aim is never to create rehearsed or overly polis...
31/07/2026

Good media training starts well before the first practice interview.

The aim is never to create rehearsed or overly polished answers. It is to equip senior leaders and spokespeople with the practical techniques and processes they need to communicate clearly and authentically, even when the questions become difficult.

Read our latest blog, and try our practical exercise at the link in the comments.

If you are preparing for an upcoming interview, announcement or now find yourself in a high-end public-facing role, contact our team to discuss how our Primary Presentations Program can help.

A fitting first outing for our expanded Primary Comms Group team, celebrating 60 years of the NSW Rural Press Club at th...
17/07/2026

A fitting first outing for our expanded Primary Comms Group team, celebrating 60 years of the NSW Rural Press Club at the Australian Museum.

Sue Hardman, Melissa Johnson, Kendi Burness-Cowan and Alexandra Williams joined colleagues and friends from across the rural media and communication community for an evening that highlighted just how important these connections, and the work we do, remain.

With regional newsrooms under increasing pressure, the journalists telling rural Australia’s stories deserve our continued support.

Congratulations to Kaaren Latham on being recognised as a Lifetime Member, and to everyone whose contribution has helped sustain the Club over six decades.

08/07/2026

Our team headed into The Rocks this week, braving the wind and rain to walk, listen and learn with Aboriginal Elder Aunty Margret Campbell on The Rocks Dreaming Aboriginal Heritage Tour, illi-Langi.

Aunty Margret is a powerhouse whose work is grounded in building mutual understanding and respect between Aboriginal and non-Aboriginal people through connection to the Australian landscape.

So much of what we heard is not part of the mainstream telling of Sydney’s history, but it reveals the complexity, beauty and continuing importance of Aboriginal knowledge, culture and connection to place.

The tour was an important part of Primary’s NAIDOC Week celebrations. It was a privilege to spend the morning listening to Aunty Margret’s stories and getting some exercise as we tried to keep up with her blistering walking pace!

Thank you Aunty Margret, we are forever changed.

Aunty Margret’s tours run throughout the year and we thoroughly recommend them. Link in the comments.

01/07/2026

Big news for Primary Comms Group today, as we welcome the Hardman Communications team - Sue Hardman, Kendi Burness-Cowan and Alexandra Williams - into our growing agency!

Hardman has built an outstanding reputation across the agriculture and industrial sectors, and we are delighted to bring this specialist expertise and client partnerships into Primary.

Hear more from Primary Comms Group CEO Hall and from Sue Hardman about this exciting new chapter!

Read news post link in the comments

Address

Suite 303/28-36 Foveaux Street
Surry Hills, NSW
2010

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61292123888

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