Make It Happen Agency

29/07/2026

If you can't measure it yet, you can still communicate it.

Some of the most important outcomes your organisation delivers won't show up in a dashboard. Trust. Confidence. Behaviour change. Community connection.

The mistake isn't that these things are hard to measure. It's that too many organisations don't know how to communicate them.

A simple framework can help you capture qualitative evidence, pair it with the right metrics, and show funders the bigger picture.

I've unpacked the process in our latest article. Read it here: https://mih.com.au/b2b/impact-reporting-that-combines-numbers-stories-and-strategic-insight

If you'd like help building an impact narrative that funders take seriously, book a free 30-minute consultation:

Discover how you can generate more sales and leads through smarter marketing.

15/07/2026

Functioning is not the same as performing.

And if the only question you ask about your website is “does it load? Do the links work?”, you’re treating it like a maintenance bill.

For mission-driven brands and B2B providers, “fine” often means falling behind. A site can be bug-free and still fail strategically if it does not support your brand, build trust, or move people to take the next step.

Look for invisible friction.
Vague copy.
Slow images.
Mobile journeys that hide key actions.

None of these trigger an error message, but all of them cost engagement.

Here’s a quick test for you: Ask five stakeholders to spend 30 seconds on your homepage and tell you what your organisation stands for. If their answers don’t match your brand strategy, the site is functioning, not performing :

“It’s fine.”

08/07/2026

If you think “donor fatigue” is the problem, look deeper.

Fundraising as we know it is broken. The traditional donor model, the one built on emotional appeals and one-off gifts, is buckling under financial strain and digital fatigue.

Donor retention rates are at their lowest in a decade. People aren’t giving less because they don’t care. They’re giving less because they’re tired of being asked without being invited to belong.

Non profit organisations that will thrive aren’t the ones with the loudest campaigns. They’re the ones re-engineering how they connect, communicate, and create value.

Here’s a question for you: what if your next campaign wasn’t an ask, but an invitation?

Read the full article to see how we think fundraising can be rebuilt for what comes next:

Fundraising is broken. The traditional donor model, built on emotional appeals and one-off gifts, is under pressure as people navigate tighter budgets and

30/06/2026

Reputation, retention, loyalty, growth… It’s all on the line when DEI is performative.
The risks of treating DEI as a trend are real.

Reputation is often the first casualty. Performative activism sparks backlash that can take years to repair.

Employees notice too. When inclusion is sidelined, especially for underrepresented groups, disengagement and turnover follow.

Customers expect consistency. When words don’t match behaviour, trust erodes quickly and loyalty goes with it.

And finally, the numbers are clear: companies that embed DEI into their strategy consistently outperform those that treat it as a seasonal talking point.

NAB’s 2024 AGM made headlines when shareholders questioned whether its diversity commitments were little more than window dressing. That moment captured exactly what happens when values don’t align with action.

We break down these risks (and the brands that are doing it right) in our latest blog.
Read more here:

Post-2020, diversity, equity, and inclusion became the corporate buzzwords of the moment. Statements were made, hashtags posted, pledges announced. But four

19/06/2026

At MIH, we have a special appreciation for organisations protecting Australia's unique wildlife and natural environment. This EOFY, we'd like to celebrate the incredible work of Kaarakin Black Cockatoo Conservation Centre.

Kaarakin is dedicated to rescuing, rehabilitating and releasing Western Australia's threatened black cockatoos, while also educating the community about the challenges these remarkable birds face.

Through conservation, research and community engagement, they're helping protect some of Australia's most iconic and vulnerable species for future generations.

If you're considering a charitable donation before 30 June, supporting organisations like Kaarakin helps ensure vital wildlife conservation work can continue.

Every donation helps protect and care for black cockatoos when they need it most.

https://blackcockatoorecovery.com/take-action/donate/

As we wrap up our EOFY NFP Spotlight Series, we'd like to thank each of the organisations featured this week for the important work they do every day. We're proud to support purpose-driven organisations creating meaningful change in their communities, and we encourage everyone considering an EOFY donation to explore the causes featured throughout this series.

18/06/2026

At MIH, we're inspired by organisations working to leave the world a little better than they found it. This EOFY, we'd like to recognise the important work of PlantingSeeds.

PlantingSeeds supports an area that is overlooked - urban biodiversity and regeneration. With many Australian threatened species living in cities and suburbs (45% of threatened fauna, 25% of threatened flora), it is imperative that we protect and nurture them. PlantingSeeds is creating an extensive urban regenerative corridor through planting and creating habitats in schools. It is now in over 250 schools - combining plantings with valuable education sessions - but it can do so much more.

Their work supports local ecosystems, improves habitats for wildlife and encourages communities to play an active role in caring for the environment around them.

If you're looking for a way to make a positive environmental impact this EOFY, consider supporting organisations working to protect and restore our natural environment.

Every contribution helps plant the seeds for a more sustainable future.

https://www.ps.org.au/donate

17/06/2026

At MIH, we believe great organisations don't just solve problems today - they help build stronger futures. That's why we'd like to shine a light on Australian Doctors International (ADI) this EOFY.

For more than 20 years, ADI has been improving access to healthcare in remote regions of Papua New Guinea by sending volunteer medical professionals and helping develop the skills and capacity of local healthcare workers.

Their work supports healthier communities while creating lasting improvements to healthcare access in areas where resources can be limited. Their focus on maternal and child health is saving lives in remote areas. Without them, there is no other support.

If you're considering an EOFY donation this year, ADI is a wonderful example of an organisation creating meaningful impact beyond Australia's borders.

Every donation helps support healthier communities and stronger healthcare systems.

https://adi.org.au/donate

16/06/2026

One of the best parts of our work at MIH is partnering with organisations creating lasting change in communities across Australia. This EOFY, we'd like to recognise the incredible work of Wunan Foundation.

Wunan Foundation is an Aboriginal-led organisation working across the East Kimberley to create pathways for Aboriginal people to achieve their goals and build fulfilling, independent lives.

Through programs focused on education, employment, leadership and community development, Wunan is helping strengthen communities and create opportunities for future generations.

As EOFY approaches, it's a great time to support organisations investing in long-term social impact.

Every contribution helps create more opportunities where they're needed most.

https://www.wunan.org.au/donate.aspx

15/06/2026

For the next five days, we're doing something a little different.

At MIH, we're fortunate to work with some truly remarkable not-for-profit organisations that are making a meaningful difference in communities across Australia and beyond.

As we approach EOFY, we'll be shining a light on one of these incredible organisations each day. Our hope is to help raise awareness of the important work they do and inspire those who are in a position to give to consider supporting a cause that resonates with them.

Because every donation, no matter the size, has the potential to create real impact.

Today's spotlight is on Postvention Australia.
Every year, thousands of Australians are impacted by the loss of a loved one to su***de. In those moments, support can make all the difference.

Postvention Australia is dedicated to supporting individuals, families and communities affected by su***de bereavement. Through advocacy, resources and connection, they help people navigate grief, healing and recovery while working to strengthen postvention support across Australia.

As we approach EOFY, consider supporting organisations that provide care when it's needed most.

If you're in a position to give, a donation to Postvention Australia can help ensure more Australians have access to the support and resources they need after su***de loss.

You can follow the donation link if you'd like to support their important work this EOFY: https://postventionaustralia.org/donate/

12/06/2026

This Pride Month, we're reflecting on a project that continues to make us incredibly proud.

At MIH, we're fortunate to work alongside organisations creating meaningful change in their communities.

One project that has stayed with us over the years is our partnership with LGBTIQ+ Health on Australia's first Genders, Bodies and Relationships Passport.

Designed to support trans, intersex and gender-diverse Australians navigating healthcare, the passport helps individuals share important information with healthcare professionals in a clear, respectful and consistent way.

While the document itself is small, its impact has been significant.

Years after the original launch, we were honoured to help refresh the passport and support its continued role in improving healthcare experiences for thousands of Australians.

This project is a wonderful reminder that inclusion isn't just about conversation. It's about creating practical tools and systems that help people access the support and care they deserve.

You can read the full story below: https://mih.com.au/case-studies/the-pocket-sized-passport-that-paved-the-way-for-more-inclusive-healthcare

Everyone has the right to fair treatment and respectful care. But when vital context is missing from standard healthcare procedures, patients can face