12/10/2026
Turning industry research into better sales!
On Friday, Turf Queensland welcomed growers and industry representatives to our Sales Excellence Workshop, delivered by Brad Jensen from Dynamo Selling.
The session focused on strengthening sales skills, understanding customer behaviour, building relationships, responding to enquiries and, importantly, converting leads into sales.
We also explored findings from the latest Usage, Attitudes and Contribution of Natural Turf research, which highlighted some interesting opportunities for our industry:
🌱 46% of prospective buyers already favour natural turf.
🌱 27% remain undecided or are actively comparing their options.
🌱 Customers rely on an average of just 1.6 information touchpoints before making their purchasing decision.
The takeaway? We have a very short window to influence a customer's decision.
Responding quickly to enquiries, understanding what matters to the customer, addressing concerns and following up effectively can make all the difference.
Brad also took participants through practical techniques for recognising different communication styles, handling objections and confidently closing sales.
A big thank you to Brad Jensen and Dynamo Selling for delivering the workshop, and to everyone who joined us.
This industry capability building session was jointly funded by Hort Innovation, through the turf industry levy, and the Queensland Government's Farm Business Resilience Program (FBRP).
Supporting growers to improve profitability, build resilience and develop their business capabilities remains a key priority for Turf Queensland.