18/05/2022
Call Centre Executive - Night Shift only
D&D Business Solutions
Vacancy :15
Job Context
D&D Business Solutions is a global organization offering solutions in Telemarketing, customer service and support, inbound/outbound sales, and other Outsourcing Services. We are offering a wonderful opportunity as Call Centre Executive to join our D&D Business Solutions team. We are looking for people who would excel in both verbal and written English with professional phone etiquette.
Job Responsibilities
• Make outbound calls and set appointments with potential clients.
• Follow instructions and be a quick learner
• Manage different software and tools.
• Strong communication skills along with active listening.
• Basic knowledge in Microsoft Office and basic computing.
• Experienced in sales and marketing or customer service is a plus.
• Ability to work at night shift
Employment Status
Full-time
Educational Requirements
• Bachelor degree in any discipline
• The Applicant Must be fluent in English
• Students of Private Universities are welcome to apply as well
• Students of O/Alevels /HSC are also welcome to apply
• American International University Bangladesh, Independent University, Bangladesh, North South University, BRAC University, United International University students will get preference
• Skills Required: Appointment Setting, Cold Calling, Fluent in speaking English, Telemarketing
Experience Requirements
• The applicants should have experience in the following area: Call Center, International Call Center.
• Freshers are also encouraged to apply
Additional Requirements
• Age 18 to 40 years
• Good knowledge of relevant computer programs and telephone systems.
• Ability to learn about products and services and explain them to customers.
• Excellent knowledge of English.
• English Writing capability.
• MS Word & Excel.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Male and Female both are welcome to apply
Workplace
• Work at office
Job Location
House-40, Road-9, Nikunja-2, Dhaka 1229
Salary
• Tk. 12000 - 25000 (Monthly)
Compensation & other benefits
• Performance bonus, Weekly 2 holidays, Over time allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Half Yearly
• Festival Bonus: 2 (Yearly)
Read Before Apply
Please make sure to send us a voice recording with the script given below. Without voice recording you will not be called for Interview so voice recording is a must.
We wish to make the interview process efficient so as first step for job interview Please send the voice recordings of the bellow script like you are calling/ talking and send the recording via email at "[email protected]"
Script:
Hi I am looking for Mr/Mrs Smith?
Hello Sir/Mam, My name is Mark. I am calling in regards to the HVAC equipment that you are using
Actually, We will be coming by tomorrow for a quick survey to determine the efficiency standard of the equipment's.
This will be for no cost and will take only 10 min of your time. So between 2-4 pm, Is this the best time for you?
I have your name as Mr Smith Is that correct? Your address is 1234 central street, Is that correct?
Thank you, We will see you tomorrow.
Have a wonderful day!
Send your CV and the recording to [email protected]
Website:
WE ARED&D Business Solutions D&D Business Solutions is a global organization offering solutions in Telemarketing, customer service and support, inbound/outbound sales, and other Outsourcing Services. Founded in 2014 with the single-minded purpose of using technology to equip and enable businesses to...