servicechai

Name: servicechai
Address: 277 Tejgaon Industrial Area, Dhaka, 1208, BD
Telephone: +8801844508354
Price range: $$$$

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servicechai

Experience Reimagined Reach Us- [email protected]

We at servicechai- a 5R Group Company; are redefining the approach and delivery of Business Process Management(BPM) and IT-Enabled Services (ITES) with a perfect blend of technology, efficiency, and people-centric solutions. Our commitment lies in empowering businesses with seamless operations while placing people—our employees, clients, and their customers—at the heart of everything we do. With

deep expertise in customer experience management, back-office solutions, and digital transformation, we serve diverse industries, including e-commerce, healthcare, finance, and telecommunications to name few. By leveraging AI-driven automation, data-driven insights, and a customer-first approach, we help organizations achieve operational excellence while ensuring a human touch in every interaction. Why servicechai?

✅ People-Centric Approach – Investing in talent and culture to deliver superior service.

✅ Scalable & Tailored Solutions – Designed to evolve with your business needs.

✅ 24/7 Global Support – Multilingual expertise ensuring seamless operations.

✅ AI & Data-Driven Innovation – Enhancing efficiency while maintaining human empathy.

✅ Robust Compliance & Security – Upholding the highest industry standards. We don’t just provide solutions—we create meaningful partnerships that drive sustainable growth and customer satisfaction.

🚀 Let’s build the future of reimagined experience together.

21/02/2026

Honoring our roots, celebrating our identity.

On International Mother Language Day, we pay our deepest tribute to the language martyrs of 1952. Their courage and sacrifice didn't just preserve a language; it defined a nation's identity and taught the world the value of linguistic diversity.

servicechai

18/02/2026

Ramadan Mubarak 🌙
As we welcome this holy month, we reflect on the values of patience, resilience, and compassion. May Ramadan inspire unity, gratitude, and meaningful growth for our communities and beyond.

Wishing you peace and blessings throughout the month.

17/02/2026

🌼🌸✨ Pohela Falgun at servicechai ✨🌸🌼

বাসন্তী রঙে সাজুক মন, আলপনায় ভরে উঠুক দিন! 💛🌺
Servicechai-এ আজ বসন্তের আনন্দ—পলাশ-শিমুলের রঙ, রবীন্দ্রসঙ্গীতের সুর, আর আড্ডা 🎶

নতুন দিনের স্বপ্ন, নতুন শুরুর হাসি—
বসন্ত আসুক সবার জীবনে সুখ আর উষ্ণতা নিয়ে 🌼

শুভ পহেলা ফাল্গুন! 🌸

02/02/2026

Proud to announce that servicechai is now officially an ISO‑certified BPM company. This milestone reflects our commitment to excellence, consistency, and world‑class quality process management.

Another step forward in our commitment to

20/01/2026

We’re excited to welcome Mehedi Hasan at servicechai as the Lead – Resource Development & Service Experience.

With 8+ years of experience across Resource Development, Service Experience, and Credentialing across diverse local and international markets; Mehedi brings the expertise and leadership needed to elevate our capability and service experience frameworks.

He will play a key role in strengthening our capacity building, certification processes, and service experience..
Join us in welcoming Mehedi to the Servicechai family!

01/01/2026

At servicechai we believe every new year is an opportunity to redefine excellence. As we turn the page to 2026, our focus remains steadfast: reimagining experiences and unlocking new possibilities for our employees, partners and clients.

Thank you for being part of our journey. Let’s make this year a benchmark for progress and success.

30/12/2025

We join the nation and beyond in mourning the passing of Begum Khaleda Zia. Her unwavering leadership and contributions to Bangladesh will be remembered for generations. May her soul rest in eternal peace.

24/12/2025

🎄✨ Merry Christmas from Servicechai! ✨🎄
This festive season, we celebrate the values that make every experience special — Empathy, Delight, and Care. 🌟
May your holidays be filled with warmth, joy, and unforgettable moments with your loved ones.

Thank you for being part of our journey — here’s to creating even more delightful experiences together in the coming year!

17/12/2025

We’re thrilled to welcome Darshan Raj Chowdhury to our Team!
With over 11 years of experience in customer experience management, service delivery & business transitions, his expertise spans across multiple verticals in the BPM industry, where he has successfully driven efficiency, streamlined processes, and led end-to-end service delivery.

With a strong background in workforce planning, quality assurance, and data-driven performance optimization, Darshan brings a proven track record of aligning operations with organizational goals and enhancing customer satisfaction. We’re excited to have him onboard and look forward to achieving new milestones together!

16/12/2025

🇧🇩 Happy Victory Day!
Today, we celebrate the triumph of courage, unity, and sacrifice. On this historic day, we honor the brave souls who gave their lives for the freedom of Bangladesh.

Let us carry forward their dream of a just, prosperous, and proud nation.

04/12/2025

Happy Birthday, Rafel Hossain! 🎉 Wishing you endless joy and success in the year ahead. Keep chasing your dreams and inspiring those around you!!

30/11/2025

Our very own Rafel Hossain never shies away when it comes to leading from the front....

Walk in at Level 3 , 277 Tejgaon I/A and hop into the journey towards where in Rafel is waiting to welcome you all as His Telesales Champions...

Address

277 Tejgaon Industrial Area
Dhaka
1208

Telephone

+8801844508354

Website

http://servicechai.com/

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Our Story

It all started in 2018. We noticed how many businesses were struggling in providing quality customer care and eventually losing leads, experiencing a drop in sales and harming their brand image. Hiring and setting up a complete customer care and social media marketing team was also expensive and operationally time consuming.

As a solution, ServiceChai was created to offer businesses of all kinds a complete multi channel support and digital marketing solutions with an experienced and skilled customer care and sales team.

As of now, we focus on delivering high quality services to organisations from different sectors in Bangladesh as well as international markets. Our main objective is to provide the best customer experience which in return will help organisations get better leads, increase loyalty and drive their sales.

ServiceChai is located at the heart of Dhaka city . We are a small team that delivers big results.