01/08/2026
📢 Job Circular – Client Communicator
Join Our Team at SanMo Bangladesh
Position: Client Communicator
Company: SanMo Bangladesh
Job Type: Full-Time (Onsite)
Location: Khilkhet Lake City, Dhaka, Bangladesh
About the Role
SanMo Bangladesh is looking for a proactive, confident, and professional Client Communicator to join our growing team. In this role, you will serve as the primary point of contact between our clients and internal teams, ensuring clear communication, timely project updates, and exceptional client satisfaction.
The ideal candidate should possess excellent communication skills, strong organizational abilities, and the capability to manage multiple client relationships while coordinating effectively with developers, designers, and project managers.
# Key Responsibilities
* Serve as the primary liaison between clients and internal teams.
* Maintain professional communication via email, phone calls, chat, and virtual meetings.
* Provide regular project updates and communicate progress clearly.
* Understand client requirements and ensure they are properly documented.
* Coordinate with development, design, and project management teams to ensure timely project delivery.
* Handle client inquiries, concerns, and feedback professionally and efficiently.
* Track project milestones, deadlines, and deliverables.
* Schedule and conduct client meetings when required.
* Prepare meeting minutes, reports, proposals, and project documentation.
* Maintain accurate client records using CRM and project management systems.
* Build long-term client relationships by delivering excellent customer service.
* Identify potential risks and communicate issues proactively to both clients and internal teams.
# Required Skills & Qualifications
# # Must Have
* Minimum 1 year of experience in Client Communication, Customer Support, Account Management, Business Development, Project Coordination, or a related role.
* Excellent verbal and written communication skills in English
* Strong interpersonal and relationship management skills.
* Excellent problem-solving and conflict resolution abilities.
* Ability to manage multiple clients and projects simultaneously.
* Strong organizational and time-management skills.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint) and *Google Workspace.
* Ability to work independently and collaboratively in a team environment.
# # Preferred Skills
* Experience using CRM platforms such as HubSpot, Zoho CRM, Salesforce, or similar.
* Familiarity with project management tools like Trello, ClickUp, Asana, Jira, or Monday.com.
* Knowledge of software development workflows and IT services.
* Experience communicating with international clients.
* Basic understanding of Agile or Scrum methodologies.
Employment Type: Full-Time (Onsite)
Working Hours:
🌞 Day Shift: 9:30 AM – 6:30 PM
🌙 Night Shift: 6:30 PM – 3:30 AM (As Required)
Shift Requirement: Candidates must be flexible to work night shifts when necessary.
Work Days: Saturday – Thursday
Weekly Holiday: Friday
Salary: Negotiable (Based on experience and skills)
Employee Benefits
🍱 Partially Subsidized Lunch
💼 Professional and Collaborative Work Environment
📚 Learning & Professional Development Opportunities
🚀 Career Growth and Advancement
🤝 Supportive Team Culture
🌍 Opportunity to Work with Local and International Clients
Why Join SanMo Bangladesh?
At SanMo Bangladesh, you'll work in a collaborative environment where communication, innovation, and professional growth are valued. You'll have the opportunity to work with talented teams, manage exciting projects, and contribute to delivering exceptional client experiences.
How to Apply
📧 Send your updated CV to: [email protected]
🌐 Website: www.sanmo.com.bd
Email Subject: Application for Client Communicator – Your Name
