07/18/2014
Thank you for your input! There was no disrespect at all I love hearing others opinions on many different topics.
Our goal isn't to slam local businesses down to the ground. We review local businesses, we are honest about our reviews, and we hope by bringing up different angles will actually do the opposite. I hope they make some of the little changes to enhance their business.
Some people talk to the staff about what they could do to change, but most unfortunately do not, for obvious reasons. They prefer to voice their opinions (both positive and negative) either by mouth to other people, or they turn to online, like Trip Advisor and Yelp or other places, which some of the reviews there of the many local businesses here in Bridgewater, including the Tastee Freeze, are negative.
http://www.tripadvisor.ca/Restaurant_Review-g676536...
Most speak of the nostalgia and how great it was when they were a child, which is awesome, but there are ones who actually focus on the business and the service the receive instead of being distracted by reminiscing about yesteryear.
I try to view these types of reviews as constructive criticism, to make them a little better, to encourage more business. A person does have a right to voice their opinion about a service they receive, however I hope that it will help them grow, by realizing what they can work on, as every business is constantly working on making everyone happy.
We've done several reviews about different local businesses so far, and no one has commented on those. Why? Because the majority of the write up was positive because we, for the most part, had good experiences. So the positive reviews get no feedback or encouragement, but the negative or constructive criticism does... Why is that?
Our intention is not to shoot any local business down. Our goal is to help them grow, and take initiative to make them more successful by providing useful information that is honest, and not beating around the bush with any issues. Sometimes the truth hurts, but once it sinks in it can promote change for the better.
Thank you for your input everyone! Feel free to comment here, or on a review about your experiences with the local businesses we visit. We appreciate and LOVE to read your feedback (whether positive or negative) and your stories :)
Thank you and have an AWESOME day!
Regards,
Christy (Liza)