SmartCat Marketing

SmartCat Marketing SmartCat helps you attract and win clients by nailing your marketing message. If your clients don't know how you can help them, they won't contact you.

https://www.smartcatmarketing.ca Digital Marketing & Sales Strategist + StoryBrand Certified Guide. Attract ideal leads by strengthening your brand message. We'll help you align your marketing with your ideal client and clearly identify the problem you solve. A confused customer doesn't buy! You'll be able to avoid chasing and pitching to potential prospects. Instead, reap the rewards of incoming

clients that are eager to work with you. Need something but didn't see it listed? Check out our website. Your success is our success.

I've noticed something about the way experts sell their work, and I think service providers are looking at this backward...
09/03/2026

I've noticed something about the way experts sell their work, and I think service providers are looking at this backwards.

A lot of time is spent thinking about the thing we're
selling.
🤩The offer.
šŸ‘€What's included.
šŸ“„The process.
šŸ“¦The deliverables.
šŸ’”The methodology.

And we should. That's our work. We need to be able to articulate this,šŸ’Æ!

But I want to talk about what happens on the other side of that offer because your client isn't thinking about your offer the way you are.

My clients aren’t sitting there thinking, "I really need a six-page website with strategic messaging and SEO."

They're thinking something more like:
🤩I need people to understand what the hell I do.
🧐I need to stop second-guessing every decision.
šŸ¤“I need to know what to say when someone asks me
what I do.

They're thinking about what changes for them. šŸŽÆ

Your client isn't buying the thing you sell.
They're buying what becomes possible, easier, better, different...or finally stops being a problem...because they bought it.

You're selling the thing. They're buying the difference.

So why do less experienced service providers get the client over the experienced one? At least, that's what we think, ri...
08/29/2026

So why do less experienced service providers get the client over the experienced one?

At least, that's what we think, right?

I've watched this (and yeah, I have experienced it) more times than I can count …the most qualified person doesn't always win the client.

The most confident-sounding one does.

I mean, all you have to do is think of the last time you hired someone. Think about the process you took to select one over another. What made you say yes to one of them?

Here’s something to think about…
There’s this thing that happens….you don’t see it, unless it is IRL, and you are watching for the cues.
That flinch!
And, that flinch doesn't only show up when you're talking. It shows up in your writing too. Your website copy. Your emails. All of it!

I've coached clients out of both. The verbal flinch, the umms, the trailing sentences, the "I think this will work?" tacked onto the end of every point. And the written flinch, the softening language that quietly tells a reader you're not sure either.

I can tell you, without a doubt, that the most experienced people are often the most accurate and detailed. They know how much can go wrong, so they speak carefully. And, sometimes that carefulness can get mistaken for doubt.

I am pretty sure it has happened to me…more than once.
But, over time, I figured it out.

It all comes down to how you deliver it. So, it is fair to say that's not a confidence problem.
It is fixable. If you know where to look.

THINGS I DON'T BELIEVE.After 20+ years in sales and marketing, I've learned to be a little skeptical. Because people can...
08/22/2026

THINGS I DON'T BELIEVE.
After 20+ years in sales and marketing, I've learned to be a little skeptical. Because people can sound very convincing when they want you to buy something.

And I've learned that confidence, revenue screenshots,and a calendar full of networking events aren't necessarily proof of anything.

Or the ā€¦ā€This year buy my thing, and make your millions. Ignore last year when all I talked about was how awful the year was.ā€ I am not the only one who has picked up on that with people I follow, right?

So here are a few things I don't believe…
I don't believe you need to be in every room to meet the right people.
I don't believe a big revenue number makes you more credible.
I don't believe confidence is proof.

And here's the really interesting thing: All three are secretly about trust.
So, when you're the customer/client:
Who do you believe?
Why do you believe them?
What actually gives you confidence in someone's ability?
Spoiler: it's not the highlight reel. It's the moment they describe your problem better than you could.

That's the whole game. I like to call it competence.

* Photo by Mirror Form Photography

Sometimes your business outgrows the way you've been talking about it.After 20+ years in sales and marketing, I've becom...
08/19/2026

Sometimes your business outgrows the way you've been talking about it.

After 20+ years in sales and marketing, I've become increasingly clear about what I actually care about:

Not more content. Nope. Just when you drink the Kool-Aid, something changes. And, well, I am not interested in chasing the next trend. I never was.

Since day 1 of opening my business, it has always been about helping my clients get found, get the right clients, and increase revenue. That is it in a nutshell. Nothing fancy there. But it takes experience.

So, if you've been here for a while, welcome to my next chapter. If you're new....cool!

08/17/2026

Messaging Intensive
With Leveling It Up.
A few spots left.
This program starts next week, August 26th at 10:00 ATL

For the past few months, I've been quietly working behind the scenes. A new brand identity to catch up to what SmartCat ...
07/23/2026

For the past few months, I've been quietly working behind the scenes.

A new brand identity to catch up to what SmartCat is today.

This isn't just a new colour palette or updated photos. It's a brand that finally reflects the strategist I've become and the work I love doing most.

I can't wait to share it with you.

Coming in August. 🐾

07/02/2026

When you start a business, cash flow is practically non existent. So you stay on as many free platforms as you can, seek free advise through social media or free advisory sessions. You may even take a free course.

Its a slow slog. If you've been in biz close to a year, not sure what service you should focus on, what decisions you should be making and looking for guidance, I am opening a NEW group in September for early stage entrepreneurs to help you with exactly that.

Check the details in the comments. Simply apply to see if it's a fit.

We celebrated Ry's birthday over the weekend.  The day ended with our famous family chocolate cake!
06/17/2026

We celebrated Ry's birthday over the weekend. The day ended with our famous family chocolate cake!

Attended the  event. I haven't attended a big event in a year. I don't go to these that often. But, I had to come and he...
04/30/2026

Attended the event. I haven't attended a big event in a year. I don't go to these that often. But, I had to come and hear from the keynote, from

I had heard her story back in 2020, literally a few weeks before the pandemic. I was inspired then as I was here.

So, this time, I got her book... autographed...a photo...and a bottle of
Vanilla Woods.

I got there, signed in and Allison was right behind me. Got to see so many friendly faces. It was more like a reunion. After 11 years I've made a lot of connections. Some have become great friends. And it is so fun to run into folks you've either not seen for like years , or folks you're meeting for the first time IRL, like .adsett_

Thanks to everyone who said hi, offered hugs, and introduced themselves.

Address

Shore Road
Eastern Passage, NS
B3G1G2

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

+19022099626

Alerts

Be the first to know and let us send you an email when SmartCat Marketing posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share