09/29/2026
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Project Administrator
Location: Niagara Falls, ON
Employment Type: Full-Time, Permanent
Work Arrangement: In-Office
Position Summary
Signature Sign & Image is seeking an organized and motivated Project Administrator to join our team.
This brand new role combines general office administration, project coordination, purchasing, customer communication, and follow-up. The Project Administrator will work closely with clients, vendors, sales, design, production, installation, and administration teams to help keep projects organized and moving forward from initial handoff through completion.
The ideal candidate is highly organized, comfortable managing multiple priorities, and able to take an assigned task or objective and independently move it forward.
Experience in project coordination, administration, customer service, construction, manufacturing, fabrication, printing, or another deadline-driven environment would also be an asset.
This role has the opportunity to grow and evolve based on the successful candidate’s experience, strengths, and interests.
Key Responsibilities
Office & Administrative Support
Greet visitors, customers, vendors, and delivery personnel.
Answer incoming calls, direct inquiries, and take accurate messages.
Assist with correspondence, document preparation, data entry, filing, scheduling, and record keeping.
Support the Office Manager, President, Business Director, and management team with administrative tasks as required.
Assist with general office organization and day-to-day administrative needs.
Project Coordination
Assist with coordinating projects from handoff through completion.
Track timelines, surveys, deliveries, installations, approvals, and outstanding items.
Follow up on missing information, materials, drawings, and action items.
Coordinate communication between internal teams, clients, vendors, and subcontractors.
Keep project notes and documentation current and flag delays or concerns as needed.
Purchasing & Project Administration
Obtain pricing and quotes from suppliers and subcontractors.
Prepare purchase orders and purchase materials, products, and services.
Confirm pricing, quantities, lead times, and delivery dates.
Track outstanding orders and follow up with vendors.
Assist with permits, engineering documentation, utility locates, equipment rentals, and shipping.
Customer Follow-Up & Service Coordination
Provide clients with project updates and communicate scheduling changes or outstanding requirements.
Request customer reviews and feedback.
Receive and document service, deficiency, warranty, and return-trip requests and forward them to the appropriate department.
Qualifications
Required
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Strong customer service skills.
Ability to manage multiple priorities and changing deadlines.
Strong follow-through and willingness to take ownership of assigned tasks.
Comfortable working independently once expectations are established.
Working knowledge of Microsoft Outlook, Word, Excel, and general office software.
Positive attitude and eagerness to learn and grow.
Preferred
Experience in project coordination, administration, office management, customer service, or a similar role.
Previous sign industry experience.
Experience in construction, manufacturing, fabrication, printing, graphics, or another project-based environment.
Experience with purchasing, suppliers, drawings, specifications, permits, utility locates, or project management software.
Grant writing, funding application, or government program application experience would be considered an asset.
Compensation & Benefits
Hourly Wage: $21-$24/hour, based on experience and qualifications.
Group Benefits Program following the probationary period.
Profit Sharing & RSP Matching.
Professional Development Opportunities.
Company Events and Team Activities.
Opportunities for continued training and career growth.
Why Join Signature Sign & Image?
At Signature Sign & Image, you’ll work on a wide variety of custom signage projects and gain exposure to the full project lifecycle, from planning and purchasing through production, installation, and completion.
We’re looking for someone who takes ownership, follows through, communicates well, and wants to grow with the role.
To apply, please email your resume and cover letter to [email protected] with the subject line “Project Administrator Application.”
This job posting will close on October 23, 2026.
