11/22/2025
Crow Signs and Embroidery is growing, and we're looking for a friendly, professional Office Assistant to join our team right here in town!
This role is perfect for someone who:
Loves making sure every detail is right. Is comfortable updating a simple website with photos of our awesome new products. Enjoys being the friendly first point of contact for our valued community customers. Wants to play a key role in making sure every local order gets done on time!
If you're ready to put your organizational skills to work supporting a born-and-raised local family business, we want to hear from you!
Position Summary:
We are looking for a highly organized and motivated Office Assistant to be the backbone of our administrative and client-facing operations. This role is crucial for keeping our order flow smooth, maintaining our online presence, and providing exceptional service that reflects our strong community values.
Key Responsibilities
1. Administrative & Financial Support
Manage daily office operations, including filing, managing supplies, and general administrative duties. Handle invoicing, billing, and accounts receivable/payable with high attention to detail. Maintain accurate records and digital files for all client orders and business transactions.
2. Order Management & Tracking
Serve as the primary point of contact for incoming customer orders via phone, email, and in-person visits. Track all custom orders from initial quote through production to final delivery, ensuring deadlines are met and clients are kept informed. Organize and prepare necessary paperwork for the production team (work orders, proofs, etc.).
3. Online Presence & Marketing Assistance
Assist in updating and maintaining the company website (e.g., Shopify, WordPress, etc.) by uploading new product photos and descriptions. Help manage and organize digital files for customer logos and artwork. Assist the ownership team with content preparation for social media posts.
Qualifications Experience:
Previous experience (1+ years) in an office administration, assistant, or similar role is highly preferred.
Technical Skills: Proficient with Microsoft Office Suite (Word, Excel) or Google Workspace.
Experience with basic website content management systems (CMS) and/or accounting software (e.g., QuickBooks) is a strong asset.
Organizational Skills: Exceptional attention to detail, strong time management, and the ability to manage multiple projects simultaneously.
Community Focused: Must be a friendly, professional, and excellent communicator comfortable interacting with local businesses and community members.
How to Apply
Please submit your resume and a brief cover letter outlining why you would be a great fit for the Crow Signs family to [email protected]
