Tidal Commerce

07/28/2025

Discover how a Global Information Brand launched a modern, composable eCommerce platform in just 7 weeks with commercetools and Tidal.

The result?
⚡ 2X faster launch
💰 $1M+ saved per market
✅ Confidence to scale globally with ease

Learn more about the strategy behind this success story →

Tidal Commerce powers global B2B ecommerce with scalable, composable solutions that cut costs and speed up enterprise digital transformation.

07/16/2025

🚀 We're Hiring: Workday Functional & Technical SME – Consulting Lead

We're looking for a Workday Functional & Technical SME to lead the design and delivery of high-impact Workday implementations that drive transformation for our global clients.

If you're experienced in leading end-to-end Workday projects, skilled in both functional and technical domains including Supply Chain Management, Financials, and Integrations, and confident engaging senior stakeholders in fast-paced consulting environments — we want to hear from you.

🌐 Agile, globally distributed team | 🛠 Solution design, implementation leadership, and client transformation

🔗 Apply now: https://hubs.ly/Q03xxq4q0

07/10/2025

Retail is entering a new era where unified commerce and agentic AI work together to transform customer experiences and operations.

For years, retailers have struggled with disconnected systems that slow down processes, raise costs, and create inconsistent shopper journeys. Unified commerce changes this by combining all data – from inventory and pricing to loyalty and orders – into one central platform, enabling smooth interactions across online and physical channels.

Agentic AI builds on this foundation by introducing autonomous decision-making and action-taking capabilities. Imagine AI agents that reconfigure storefronts in real time based on shopper behaviour and local stock, or fulfillment systems that optimise deliveries on the fly. Customer service can become proactive, resolving issues before they impact buyers.

These innovations are possible only when reliable, real-time data is accessible to intelligent agents. With composable, API-first platforms like commercetools, retailers gain the flexibility to integrate AI seamlessly into their operations, scaling new capabilities without heavy rework or disruption.

Together, unified commerce and agentic AI are redefining what’s possible in retail – creating a future where technology not only supports business processes but drives them forward with speed, precision, and adaptability.

07/01/2025

Celebrating the spirit of Canada — strong communities, bold ideas, and shared success. Happy Canada Day!

06/27/2025

🚀 We're Hiring: Digital Commerce Associate Architect

We're looking for a Digital Commerce Associate Architect to design and deliver scalable, high-performing eCommerce solutions for our global clients.

If you’re experienced in advising clients on eCommerce technology selection and strategy, skilled in Node.js, React.js, and Next.js, and confident in leading technical teams on complex digital commerce projects, we want to hear from you.

🌐 Agile, globally distributed team | 🛠 Solution design, architecture, and delivery leadership

🔗 Apply now: https://hubs.ly/Q03v1syb0

06/23/2025

How Unified Commerce and Agentic AI Are Transforming Retail

Retailers using unified commerce — a strategy that consolidates all sales channels into a single, real-time data environment — are growing 3x faster, according to recent industry research. These businesses experience 70% higher customer retention and 15% greater spend from multi-channel shoppers. Yet, 65% of retailers say their current tech stacks don’t support the seamless experiences customers demand.

By eliminating data silos and integrating AI agents capable of autonomous decision-making, businesses can enhance personalization, optimize fulfillment, and predict customer needs before they arise. As the industry shifts from fragmented platforms to intelligent, connected systems, unified commerce becomes the foundation for scalable, AI-driven innovation.

06/10/2025

🚀We're Hiring: Senior AEM Developer
We're looking for a Senior Adobe Experience Manager (AEM) Developer to join our team and support complex, enterprise-level commerce projects.

If you’re skilled in OSGi and Apache Sling, and bring strong front-end experience with HTML5/CSS3 and JavaScript, we want to hear from you.

📍 Remote (Canada) | 🌐 Agile, globally distributed team | 🛠 Full-cycle development work

🔗Apply now: https://hubs.ly/Q03rx4N30

06/05/2025

Order Management is no longer a back-office function—it’s a competitive advantage.

As customer expectations skyrocket and fulfillment grows more complex, legacy OMS systems can’t keep up. The winners? Brands with intelligent, flexible platforms that power fast, reliable, and personalized fulfillment.

Our latest blog breaks down:
🔹 Why traditional OMS is failing
🔹 What modern OMS platforms can really do
🔹 How leaders like REEDS, ALDO, and Pilgrim are scaling with unified, API-first tools

➡ Read how the smartest brands are turning fulfillment into a growth engine:

Modern Order Management Systems (OMS) help retailers streamline fulfillment, reduce friction, and meet rising omnichannel customer expectations at scale.

06/03/2025

What to Look for in a Modern B2B eCommerce Platform? 🚀

Selecting the right B2B eCommerce platform is essential for streamlining operations, enhancing customer experience, and supporting long-term scalability. Today’s B2B buyers expect the same seamless, digital-first experience they get as consumers — and platforms must evolve to meet that demand.

Key capabilities to consider include:

- Self-Service Portals: Empower buyers to manage orders, access personalized catalogs, and check out without sales intervention.
- Unified B2B and B2C Management: Centralize your operations under a single platform to reduce costs and maintain consistent customer data across all channels.
- Flexible Pricing & Payment Terms: Support bulk orders, tiered pricing, and delayed payment terms tailored to individual customer contracts.
- Personalization at Scale: Use data-driven insights to deliver curated product selections, custom storefronts, and localized experiences for global buyers.
- Mobile-Optimized UX: Ensure your platform is fully responsive to accommodate business buyers placing large orders from any device.
- Integrated Analytics: Track B2B-specific metrics like order frequency, customer segmentation, and top wholesale SKUs to guide strategy.
- Built-In Automation: Automate processes like invoicing, segmentation, and reordering to reduce manual work and improve efficiency.
- System Integrations: Ensure compatibility with ERP, CRM, and inventory management tools to unify your commerce tech stack.
- Security & Compliance: Meet standards like PCI DSS and SOC 2 to protect sensitive customer and transaction data.
- Scalability: Choose a platform that grows with you—supporting global expansion, higher order volumes, and more complex workflows over time.

The right B2B eCommerce platform isn’t just about selling online—it’s about creating a future-proof commerce foundation that drives efficiency and elevates the buyer experience.💡

05/30/2025

Rethinking Fulfillment: The OMS Advantage
Order Management Systems used to quietly push orders through. Now? They’re the nerve center of modern commerce.

In a world where buyers expect real-time inventory, anywhere-anytime fulfillment, and frictionless returns, legacy systems just can’t keep up.

At Tidal Commerce, we dive into why modern OMS platforms have become strategic assets—not just for eCommerce, but for unlocking agility across B2C and B2B.

🔍 Learn how brands like REEDS Jewelers, ALDO, and Pilgrim are:

- Turning OMS into CX drivers
- Connecting inventory across every touchpoint
- Slashing cancellations and accelerating delivery
- Building future-proof, composable tech stacks

➡️ Discover how a smarter OMS can transform your operations into a growth engine.

👉 Read the full article:

Modern Order Management Systems (OMS) help retailers streamline fulfillment, reduce friction, and meet rising omnichannel customer expectations at scale.

05/28/2025

Is your Order Management System helping you grow—or holding you back?

Legacy OMS platforms weren’t built for today’s omnichannel expectations. Modern shoppers demand speed, flexibility, and real-time updates—and your OMS needs to keep up.

In our latest post, we explore how modern OMS solutions have evolved from backend tools into strategic growth engines. Learn what features matter, who's leading the space, and how brands like REEDS, ALDO, and Pilgrim are transforming fulfillment.

🔗 Read the full blog:

Modern Order Management Systems (OMS) help retailers streamline fulfillment, reduce friction, and meet rising omnichannel customer expectations at scale.

05/20/2025

3 quick ways to boost eCommerce conversions with smarter filters 🚀
Struggling with high bounce rates? Your product filters might be the culprit. Here’s how to fix that:

Customize by category – Tailor filters to each product type. Shoppers expect different options for shoes than they do for TVs.

Prioritize key filters – Put the most-used filters (like type, size, or material) up top so customers can narrow down results fast.

Allow multi-select – Let users choose more than one filter value at a time (e.g., blue and red shirts). It’s a simple change with big UX impact.

Clean, customer-friendly filters = more conversions. Don’t overlook them.