02/20/2026
📢 Big News for our Shoppers! 📢
At Shoppers Confidential, our mystery shoppers are the heart of what we do. To ensure we are providing the best possible experience, we’ve officially updated our Independent Contractor (IC) Agreement!
What’s new?
🛡️ Your Safety First: We’ve added a dedicated Safety Clause. If you ever feel unsafe or encounter harassment during an on-site assignment, you are encouraged to prioritize your well-being, contact your scheduler about the situation, and leave the scene.
⚖️ Support & Fairness: We’ve introduced a formal review process. If you feel you’ve been treated unfairly or your account was closed without cause, you can now contact a non-operations team member for an independent investigation.
✍️ Modern Tools Allowed: We know how important professional standards are! While generative AI for writing reports or adding attachments is still a no-go, we’ve clarified that using non-generative AI tools (like Grammarly) for spelling and grammar is fully permitted to help your reports shine.
🔐 Data Privacy & Control: Your data belongs to you. You now have the direct right to request data erasure and manage your privacy settings right through the portal or GigSpot.
📱Clearer Communication: We’ve included options on how we can stay in touch with open opportunities, project reminders and updates via text and email, ensuring you never miss an opportunity or a deadline.
📸 To protect your hard work, we now require metadata-verified and geotagged/time-stamped photos as valid supporting documentation.
Have questions or want the full agreement details? Next time you log in to (or sign up for) your shopper portal (through www.sc.shopmetrics.com or www.GigSpot.com or App), you will be prompted to view and agree to the updated document.
We are committed to a partnership built on transparency, safety, and mutual respect. Thank you for being such an essential part of the Shoppers Confidential team! 🌟