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Survey Indicates Recent Homebuyers to be Strong Business Opportunity for Contractors. Jobber, a provider of software for...
07/16/2026

Survey Indicates Recent Homebuyers to be Strong Business Opportunity for Contractors.
Jobber, a provider of software for blue collar businesses, recently released The Recent Homebuyer Reality Check, its first study of what homeownership actually costs in the first two years after purchase. Based on a survey of 800 Americans who bought a single-family home within the past two years, the report puts hard numbers on the gap between how move-in ready buyers think their home is and what they discover once they start living in it.The data tells a consistent story: New homeowners are spending more than they anticipated on repairs they didn't see coming, and those experiences are shaping what they expect from the businesses they hire — clear communication, transparent pricing, and fast responses."The first two years of homeownership are harder than most buyers expect but 93% say they're glad they bought anyway," says Abheek Dhawan, chief strategy officer at Jobber. "That commitment means they're motivated to find professionals they can rely on, and for home service businesses, that's the opportunity."Move-in ready doesn't mean what buyers think it meansAccording to the survey, 58% uncovered unexpected repair needs after moving in, despite 86% describing their home as move-in ready at closing.Millennials were the most likely generation to discover unexpected repair issues after move-in (69%), compared to Baby Boomers (48%).The mortgage is just the beginningAccording to the survey, 72% of homeowners spent up to $10,000 on unexpected repairs or maintenance within their first two years of ownership, and 60% said homeownership has been more expensive than expected.Finding trusted service pros remains a challengeAccording to the survey, 75% hired a home service professional within two years of purchasing their home.And 15% had to repeatedly follow up with a service provider, and 9% never received a response from a service provider at all.For one survey respondent based in the Greater Boston Area who purchased a home in 2025, those numbers tell a familiar story."After an extensive and sometimes heartbreaking hunt, we found a 1923 Cape Cod-style home near where I grew up that we fell in love with instantly. There was much more work than we expected. As a first-time homeowner, figuring out who to trust and who to hire felt almost as overwhelming as buying the house itself."To read the full report, visit www.getjobber.com/recent-homebuyer-report. https://www.plumbermag.com/online_exclusives/2026/07/survey-indicates-recent-homebuyers-to-be-strong-business-opportunity-for-contractors

Based on a survey of 800 Americans who bought a single-family home within the past two years, the report puts hard numbers on the gap between how move-in…

Can Your Business Run Without You for a Week?. Summer is when many business owners try to take a break, even if just for...
07/15/2026

Can Your Business Run Without You for a Week?.
Summer is when many business owners try to take a break, even if just for a few days.After months of early mornings, long days, and constant problem-solving, a vacation feels deserved. But for many owners in the trades, stepping away can feel more stressful than relaxing.If you’re always checking your phone, taking calls from the beach, or worrying about things going wrong while you’re away, it may be time to ask yourself an important question:Can your business actually run without you for a week?The answer says a lot about how healthy your company is now and what its future might look like.Being needed isn’t always a strengthMany owners take pride in always being involved. They act as the chief estimator, customer service rep, scheduler, problem-solver, and decision-maker — sometimes all before lunch.That level of commitment is impressive, especially when you’re just starting out. But as your company grows, always having to step in can become a weakness instead of a strength. If every big decision depends on you, your business has reached a limit. It becomes harder to grow, keep good employees, or take real time off.Summer is the perfect time to test your systemsTaking time off is good for your health, your family, and your mindset. It also gives you a real test of how your business runs when you’re not there.While you’re away, pay attention to what’s happening back at work. Do employees know whom to go to for answers? Can your office handle customer questions confidently? Are technicians empowered to solve routine issues on their own?Every phone call you get during your vacation is a chance to spot a system that needs improvement.Strong businesses run on systems, not heroicsA common mistake owners make is believing they have to solve every problem themselves.In reality, successful businesses rely on repeatable processes, not just one person stepping in. Clear procedures, written expectations, and defined roles help employees make good decisions without waiting for the owner.This doesn’t mean you have to step away completely. It means building a company where everyone knows their role, so the business doesn’t depend on only one person.Delegation is an investment, not a riskFor many owners, delegating can feel uncomfortable. You might worry that others won’t do things your way or that mistakes will happen if you step back. These worries are normal, but not delegating often causes bigger problems than the occasional mistake.Delegation helps employees develop new skills, build confidence, and get ready for more responsibility. It also lets owners focus on strategic decisions instead of getting buried in daily tasks. Every responsibility you hand off successfully creates room for future growth.Create empowered leaders, not just employeesOne of the best ways to help your business run on its own is to develop leaders throughout your organization. Crew leads can learn to handle customer concerns before passing them on. Dispatchers can adjust schedules within set guidelines. Office managers can solve administrative issues without waiting for approval.When employees know what’s expected and feel trusted to make decisions, they become more invested in the company’s success. At the same time, owners feel more confident stepping away, knowing the business is in good hands.Use vacation as a learning opportunityInstead of seeing time away as something to get through, use it as a chance to improve your business.When you get back, make a list of every situation that needed your involvement. Ask yourself why it happened.Was there a missing process?Was someone unsure of their authority?Did communication break down?Could additional training have prevented the interruption?Each answer is a chance to make your business stronger before your next vacation.Built to lastEvery business owner deserves time to recharge. Taking a break lets you come back with fresh energy, clearer thinking, and a renewed focus on the future.Even more important, a company that can run well without its owner for a week is usually healthier in every way. It has stronger systems, more confident employees, better communication, and more leaders ready to step up. Your end goal is not to make yourself redundant or unnecessary. Your experience, vision, and leadership will always matter. After all, this is your business. At the end of the day, your target should be to build a business that relies on your leadership, not your constant presence. When you can truly unplug for a week and come back to find your business running smoothly, you’ve achieved something bigger than just taking a vacation. You’ve built a company that’s ready to grow, adapt, and succeed for years to come.About the author: Amanda Clark is the president and editor-in-chief of Grammar Chic, a full-service professional writing company. She is a published ghostwriter and editor, and she's currently under contract with literary agencies in Malibu, California, and Dublin. Since founding Grammar Chic in 2008, Clark, along with her team of skilled professional writers, has offered expertise to clients in the creative, business and academic fields. The company accepts a wide range of projects; often engages in content and social media marketing; and drafts resumes, press releases, web content, marketing materials and ghostwritten creative pieces. Contact Clark at www.grammarchic.net. https://www.plumbermag.com/online_exclusives/2026/07/can-your-business-run-without-you-for-a-week

Summer is when many business owners try to take a break, even if just for a few days. If you’re always checking your phone, taking calls from the beach,…

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