12/06/2026
THE QUESTION THAT CHANGED EVERYTHING
(Episode 3 – End of Day 2)
The next evening, Armand met Patrick again.
This time he came prepared.
He had reviewed hundreds of conversations.
Dozens of quotations.
Weeks of customer interactions.
And he was frustrated.
"Patrick," he said,
"I think you're right."
"My team works hard."
"Very hard."
"But somehow we still lose opportunities."
Patrick nodded.
Then asked a question.
A very simple question.
One Armand would never forget.
"When a prospect says:
'It's expensive.'
What happens next?"
Armand smiled.
"Usually we offer a discount."
Patrick shook his head.
"That's not selling."
"That's surrendering."
Silence.
Patrick continued.
"A real salesperson doesn't panic when hearing an objection."
"A real salesperson becomes curious."
"Why is it expensive?"
"Compared to what?"
"What outcome are they trying to achieve?"
"What happens if they do nothing?"
For the next hour, Patrick explained something Armand had never been taught.
The best salespeople don't win because they talk more.
They win because they guide better.
They ask better questions.
They understand better.
They follow up better.
They demonstrate value better.
And they never stop at the first objection.
Then Patrick smiled.
"Now imagine an Agent that never gets tired..."
"Never forgets a follow-up..."
"Never loses patience..."
"Never misses an opportunity to ask the next question..."
Armand already knew who he was talking about.
LUMIA Sales Agent™ PMV.
But tomorrow...
He would finally discover why some businesses were beginning to trust AI Agents with the most valuable part of their business.
Their customers.
⏰ Today at 9:00.
DAY 3:
The Employee Who Never Sleeps, Never Forgets, Never Stops Following Up.