Snubes

Are you looking for a more thorough, yet easy and quick approach to vendor research and evaluation for the call center industry?

Just define your requirements in our AI-supported process and receive offers from qualified call centers within a few days. At Snubes, we know that outsourcing has become one of the most important business topics in recent years. Sooner or later, almost every company wants to improve customer service, grow a department or make a process more cost-efficient - and that's where outsourcing comes in.

What sounds so simple in theory can turn out to be very time-consuming and costly in practice, and that's exactly what we're here for. Florian Götz from ERVIN Germany GmbH writes about us: "Simple, fast, uncomplicated, good - that's how I found the service from Snubes. Thanks to Snubes, I have found a partner who supports me in customer acquisition in the long term!"

Whether you have been involved in an outsourcing project several times and are looking for new alternatives on the market, or you are an outsourcing newbie and want to secure your decision - we at Snubes are happy to support all companies that want to outsource successfully. Using the smart tools on our platform and the expertise of our experts, we take care of the entire vendor search for you. Once you have defined your requirements with our support, you put the contact center search in our hands. After a few days, you will receive an individual provider list from us that is precisely tailored to your needs. This saves you time-consuming research and analysis, and puts you in direct contact with the contact centers that are relevant to you. Precisely tailored offers and exclusive provider information in combination with our personal advice ultimately simplify your selection for a contact center. This allows you to make a decision you can fully stand behind.

09/02/2023

𝐌𝐞𝐞𝐭 𝐮𝐬 @ 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐖𝐨𝐫𝐥𝐝 2023 𝐢𝐧 𝐁𝐞𝐫𝐥𝐢𝐧

We’re excited to announce that Snubes will be part of this years CCW Berlin trade show taking place from 28.02-02.03.2023 in Berlin. Over the course of 3 days, international industry experts and thought leaders will gather to present and discuss innovative solutions for state-of-the-art customer dialog and technology.

Our focus for the current year lies mainly within the following matters:

👉How digitalization can reshape the outsourcing journey of customers and providers
👉Disruptive approaches to solve the capacity problem in the long term
👉Fast and seamless customer support backup solutions for times of crisis

Have these topics been recently causing you sleepless nights? Then be sure to stop by our booth! If you haven’t got a ticket yet, feel free to download our Snubes voucher to get free admission to the fair on all 3 days: https://eu1.hubs.ly/H02QBSY0

12/01/2023

Welcome 2023 🎉

What are your plans for the upcoming year? Saving costs, improving quality of your services, being more efficient?
Looks like outsourcing could be the right solution for you 💡

Our ebook "The Ultimate Guide to Outsourcing" shows you how to approach the outsourcing of business processes correctly and what to look out for when selecting a provider - with special focus on the contact center industry.

Download the ebook for free and learn
✔️ How to identify your needs
✔️ What information your requirements definition should contain
✔️ How to conduct the provider search
✔️ What you need to consider when evaluating providers and their offers
✔️ What you should keep in mind when negotiating a contract

https://eu1.hubs.ly/H02y2kY0
https://eu1.hubs.ly/H02y2k60

22/12/2022

Merry Christmas from our founders Marcel and Jürgen and the whole Snubes team 🎄 We wish you peaceful holidays, a relaxing time with family and friends and a successful start into the new year!

24/02/2022

𝐓𝐡𝐞 𝐮𝐥𝐭𝐢𝐦𝐚𝐭𝐞 𝐠𝐮𝐢𝐝𝐞 𝐭𝐨 𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠
https://www.snubes.de/wissen/ebook-outsourcing-guide

Did you know that there are nearly 800 contact centers in Germany and more than 35.000 of them only within Europe?
So how do you find and choose the one that matches your needs?

📝 𝘛𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘴𝘵𝘦𝘱 𝘪𝘴 𝘨𝘰𝘰𝘥 𝘱𝘳𝘦𝘱𝘢𝘳𝘢𝘵𝘪𝘰𝘯.
To support you in this, our founders Jürgen Thom and Marcel Elshoff have partnered with Nicoletta Tschakert, Markus Grutzeck and Andreas Hartwig and developed the ultimate outsourcing guide.
This will show you how to approach the outsourcing of business processes correctly and what to look out for when selecting a provider - with special focus on the contact center industry.

➡️ This way, you can make an informed decision for a service provider and enjoy the benefits of outsourcing in your company. 🙌

Download the full ebook here: https://www.snubes.de/wissen/ebook-outsourcing-guide

02/02/2022

How did we grow to 7-digit revenue in only 4 years? 🚀
Our co-founder Juergen Thom explains this in the Digital Umsetzen podcast.
He also talks about the numerous fields in which contact centers can support companies and how Snubes makes it really easy to find the right one for every company's needs.
Listen to the podcast: https://tinyurl.com/5cvru5r6

10/01/2022

Today is the "Clean Off Your Desk Day". So why not take some time today and get rid of last year's chaos from your table?
Besides, can you think of tasks that you would like to take off from your desk for all time? If the answer is yes, chances are good it's possible to outsource them.
Here are 5 popular tasks our customers have taken off from their desks last year:
1. Secretary Service to pick up calls for you when you are not available
2. Customer Research to call your (or potential) customers and perform a survey
3. Social Media Service to answer comments and messages in your social media channels
4. Appointment Making with current or future customers
and the most popular one at last:
5. Customer Service to support you with handling customer requests like questions, orders or even complaints

What tasks would you like to get off from your desk?

05/01/2022

Does your company employ more than 50 people?
And does your company not have a whistleblowing system in place?
If the answer to both questions is yes, we've got something for you.

On January 12th at 11:55 our second webinar on whistleblowing will take place and cover the following topics:
- Why effective whistleblower protection increases competitiveness
- Why SMEs risk falling out of global supplychains
- Why a culture of transparency means increased efficiency
- Why internal reporting channels should be the tool of choice for a whistleblowing system
- Which opportunities this presents for employer branding
- Best Practice: Whistleblowing systems in practice

Sign up for free at https://whistletag.de/webinar-whistletalk

Our speakers will be Patrick L. Krauskopf, Lawyer, ZHAW School of Management and Law , and Thomas Wittkopf, practical expert, whistleTAG Partner und Geschäftsführer
TELAG AG. The language of the webinar will be German.

31/12/2021

After another turbulent year, we are looking forward to 2022 and have set up some resolutions for the New Year.
What are your New Year's resolutions?

14/12/2021

A well-implemented whistleblowing system protects companies from financial as well as reputational damage and represents a significant competitive advantage. As a founding member of whistleTAG, Snubes supports the implementation of the right reporting channels. On 17 December 2021, the EU Whistleblower Protection Directive will come into force.

Find out what you need to know now about the Whistleblower Directive in our live webcast (in German) on 15 December 2021 from 11.55 to 12.25 p.m.

In the 1st part of the webcast series " ", Dr Burkhard Fassbach and Juergen Thom answer the following questions, among others:

- What does the Whistleblower Directive say?
- Who is affected by the new EU directive?
- How can it be organised in corporate practice?
- What is at stake?
- How can companies benefit?

Register now for the free update!

Für die Implementierung von Whistleblowing-Lösungen ist es für die meistens Unternehmen bereits 5 vor 12. In diesem Webinar mit Dr. Fassbach und Jürgen Thom erfahren Sie, wer jetzt handeln muss, wie und warum.

10/06/2021

India was hit hard in the Covid-19 pandemic. In a bid to make the Covid inoculation process more inclusive, the Indian government announced that it has opened 1075 so that people can book slots to register themselves for vaccinations against the coronavirus.

To ensure that system is inclusive, we've opened 1075 call center where one can call and book appointments, NHA informed.All common service centers partnering with us to register/book slots for vaccination in rural areas, it further added

10/06/2021

Do you consider yourself tech-savvy?
Do you have a quality mindset?

Join Snubes, Europe's largest call center network, and help us shape a world where every company can easily leverage the benefits of outsourcing.

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Adresse

Gerichtstraße 51
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13347

Webseite

https://www.snubes.com/

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