06/06/2026
🌟Mentor the Next Generation of Innovators at GEM Hackathon 2026🌟
We had the privilege of leading a group mentorship session titled “Building the Feedback Analysis Model” with the finalist Data & Insights Team at the Hackathon 2026, in partnership with .
In this session, the team defined how feedback data collected across the museum is aggregated, categorized, and interpreted. Together, we structured how feedback responses can translate into meaningful indicators of visitor satisfaction and experience quality—helping GEM teams identify patterns, detect issues, and track improvements over time.
💡 Key advice we shared included:
- Product testing is essential to ensure solutions are perceived positively by tourists—not just technically by product teams. Test everything: from how it looks, to how it works, and gather usage feedback.
- Capturing tourist profiles is critical. Solutions should reflect where visitors come from, why they’re in Egypt, their income levels, interests, and age groups. This helps the museum tell stories that resonate with diverse, sometimes overlooked, tourist segments.
- Engagement mechanisms matter. The solution must be engaging enough to encourage different tourist groups to consistently provide feedback, ensuring rich and actionable data.
This mentorship was a step toward building a future‑ready feedback system that empowers the museum to continuously enhance visitor experience and contribute to Egypt’s tourism narrative.
