04/06/2026
One from the journal that’s well worth revisiting!
Before a client asks for the quote, checks the spec or compares the options, they already have a feeling about your brand.
And that feeling matters.
Because sometimes something might rule you out on paper.
Price. Timing. Location. Capacity. The usual craic.
But if your brand has done its job, you’re still the one they want to work with.
You’re still top of the list.
You’re still the name that feels credible, capable and easy to trust.
That’s what Lou Rooney explores in On Brand: how it feels: a piece about why brand isn’t just what people see.
It’s what they believe about you before the conversation even starts.
Read it here: https://ripplecreative.co.uk/journal/on-brand-how-it-feels