26/08/2026
If someone told me:
"Our marketing isn't working."
I wouldn't start by asking which channel they should use.
I would start here:
1. ๐๐ฉ๐ข๐ต ๐ข๐ณ๐ฆ ๐บ๐ฐ๐ถ ๐ข๐ค๐ต๐ถ๐ข๐ญ๐ญ๐บ ๐ต๐ณ๐บ๐ช๐ฏ๐จ ๐ต๐ฐ ๐ข๐ค๐ฉ๐ช๐ฆ๐ท๐ฆ?
2. ๐๐ฉ๐ข๐ต ๐ฆ๐ท๐ช๐ฅ๐ฆ๐ฏ๐ค๐ฆ ๐ข๐ณ๐ฆ ๐บ๐ฐ๐ถ ๐ถ๐ด๐ช๐ฏ๐จ ๐ต๐ฐ ๐ฅ๐ฆ๐ค๐ช๐ฅ๐ฆ ๐ฎ๐ข๐ณ๐ฌ๐ฆ๐ต๐ช๐ฏ๐จ ๐ช๐ด๐ฏ'๐ต ๐ธ๐ฐ๐ณ๐ฌ๐ช๐ฏ๐จ?
3. ๐๐ฉ๐ช๐ค๐ฉ ๐ฑ๐ข๐ณ๐ต๐ด ๐ฐ๐ง ๐ต๐ฉ๐ฆ ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐ซ๐ฐ๐ถ๐ณ๐ฏ๐ฆ๐บ ๐ข๐ณ๐ฆ ๐ฑ๐ฆ๐ณ๐ง๐ฐ๐ณ๐ฎ๐ช๐ฏ๐จ ๐ธ๐ฆ๐ญ๐ญ - ๐ข๐ฏ๐ฅ ๐ธ๐ฉ๐ช๐ค๐ฉ ๐ข๐ณ๐ฆ๐ฏ'๐ต?
4. ๐๐ฉ๐ฆ๐ณ๐ฆ ๐ข๐ณ๐ฆ ๐บ๐ฐ๐ถ๐ณ ๐ฃ๐ฆ๐ด๐ต ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด ๐ข๐ฏ๐ฅ ๐ฐ๐ฑ๐ฑ๐ฐ๐ณ๐ต๐ถ๐ฏ๐ช๐ต๐ช๐ฆ๐ด ๐ข๐ค๐ต๐ถ๐ข๐ญ๐ญ๐บ ๐ค๐ฐ๐ฎ๐ช๐ฏ๐จ ๐ง๐ณ๐ฐ๐ฎ?
5. ๐๐ฉ๐ข๐ต ๐ฉ๐ข๐ด ๐ค๐ฉ๐ข๐ฏ๐จ๐ฆ๐ฅ ๐ณ๐ฆ๐ค๐ฆ๐ฏ๐ต๐ญ๐บ?
The answers can lead you somewhere very different from the original assumption.
A perceived lead-generation problem might turn out to be a conversion problem.
A perceived website problem might actually be poor targeting.
A perceived marketing problem might be a CRM or sales follow-up problem.
Good marketing decisions start with a good diagnosis.
๐ค๐๐ฒ๐๐๐ถ๐ผ๐ป๐ ๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐. ๐๐๐ถ๐ฑ๐ฒ๐ป๐ฐ๐ฒ ๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐ฎ๐ฐ๐๐ถ๐ผ๐ป.
Which of those five questions is hardest for your business to answer?