29/05/2026
A busy shopping centre isn't always a successful shopping centre.
Visitors may come once and never return. Others may visit regularly because they enjoy the atmosphere, events, entertainment and overall experience.
The challenge for centre teams is understanding what drives those behaviours.
In our latest blog, we look at why shopping centre visitor insight needs to go beyond footfall figures and explore the emotions, perceptions and experiences that influence loyalty and repeat visits.
Read more: https://card-group.com/why-shopping-centre-experience-matters-more-than-visits/