17/06/2026
Support that carries through after the first call.
A lovely bit of feedback from Kelly Croskery, Operations Manager at Platinum Support and Care, after working with Podium on their new website.
Platinum Support and Care are a domiciliary care company based in Ballycastle, covering the North Coast and surrounding areas. Like a lot of busy businesses, Kelly came into the process with plenty to think about. What information would be needed, what photos or videos to gather, how the process would work, and how to fit it all around the day-to-day running of the company.
That’s where the support matters.
From the first Teams call with Ross, through to the WhatsApp group, updates with Stefano, changes, ideas and final launch, the aim was to make the whole thing feel clear, manageable and properly looked after.
And since going live, the website is already doing what it was built to do. Recruitment enquiries have been coming in through the online application setup, care enquiries are easier to manage, and the site gives people a simple, easy-to-navigate way to find what they need.
For us, that is what a good website should be. Not just something that looks polished, but something that helps the business work better once it is live.
You can see the finished site here: www.platinumscs.co.uk
A big thank you to Kelly and the team at Platinum Support and Care for trusting Podium with the project, and for taking the time to share such kind feedback.
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