11/10/2026
Follower count is the most overrated number in social media.
At Pure Marketing, we regularly meet businesses with thousands of followers and almost no comments, shares or enquiries. The audience is there, but the interaction is not.
That is why we start with engagement rate. Divide total engagements by reach, multiply by 100, and you get a much clearer picture of whether people genuinely care about what you post. A small account with a 6% rate often beats a large one sitting at 0.3%.
Our team tracks it post by post, so we can see which topics get saved, which formats get shared and which content to retire.
Those insights then shape our paid social creative and our SEO content planning, so nothing we learn on social goes to waste.
Which metric do you trust most when judging your social media performance?