13/09/2020
Mind your language! ...well, you're tone of voice to be more accurate.⠀
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There are many different channels you can use to communicate your brand story, but the one thing that they must share is your brand tone of voice. ⠀
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Your tone of voice is not only what you say, but how you say it. It’s how your brand speaks, whether that’s in an advertising campaign, in the small print of your T&Cs or on your packaging.⠀
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It should always:⠀
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1. Reinforce your brand story⠀
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2. Echo your brand values⠀
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3. Embody the brand personality you’ve created