08/02/2023
Imagine you’re looking to buy some workwear. You find two companies selling identical products, both with seemingly high-quality embroidery personalisation. One is a pound or two cheaper than the other. Which do you choose? Probably the cheaper.
Now let’s pretend that you’re in the same situation but the higher-priced company has hundreds of positive reviews praising the quality of their work and speed of service, while the cheaper one has none. Now which do you choose? Chances are that you’ll pick the more expensive options because the reviews mean that you believe you can trust them to deliver the workwear you want.
Never underestimate the power of reviews. Research shows that reviews – whether positive or negative – have a real and significant impact on eCommerce sales. People trust other people’s experiences, and that’s why reviews are so important.
Do you have a review system in place? If not, you’re potentially missing out on business and profitability. Adding a review system to your website opens a wealth of opportunities.
Demystify Digital has partnered with international, world-leading review company Feefo to offer a secure and verified review system for your customers. Integrated with your website and ordering system, Feefo automatically sends an email to customers who have placed and received orders, asking them for a review. Only verified customers are contacted to help prevent unsubstantiated, negative reviews being left.
Want to know more about how Demystify Digital can boost your reputation and sales with verified reviews? Then get in touch today for a FREE one-hour consultation with one of our eCommerce specialists. Our telephone number is 01903 372 402 or email us on [email protected]. Alternatively, you can book an appointment directly on our Contact Us page at demystifydigital.co.uk/contact-us.