Happy by Design

05/06/2026

Same charity. Same mission. A website that finally keeps up.

Community Connexions is a Gloucestershire transport charity helping vulnerable people get where they need to go — to appointments, the shops, social visits, anywhere they’d otherwise struggle to reach. With 40 years behind them and a mission that genuinely matters, they needed a site that worked as hard as the people running it.

The old site was holding them back: passengers could register without paying, bookings couldn’t be taken online, and the whole thing was dense and hard to navigate.

The new one is clear, warm and built around how people actually use it — door-to-door transport, bus routes and group bookings front and centre, registration that works, and a tone that reflects the care behind the service.

Swipe to see the difference. 👉

And in their words: “An uplift in volunteer driver enquiries, a large uplift in passenger registration and passengers enquiring through the website about journeys. Our very busy phone lines are becoming more manageable.” — Amber, Marketing Manager

This is one of those projects I’m really very proud of. My dear mum is 90, and benefits from services like these offered by this wonderful charity — so I kept coming back to one question throughout: how do I make this clearer and easier for the people who actually rely on it?

To see more, take a look here: https://www.happybydesign.co.uk/case-study/community-connexions/

03/06/2026

This week, its UK Small business week! I'm offering a free website health-check, but there are only 5 slots available!

In this 30min audit session, I'll show you 3 things holding your site back that you could improve on.

To apply, follow this link: https://happybydesigners.17hats.com/p #/scheduling/DG5oW4HRsU7S

✨ Lets make some magic!

22/05/2026

We'll let our clients do the talking. 💬
Swipe through to hear from a couple of the businesses we've had the pleasure of working with. Ready to be next? DM us or head to the link in bio.

19/05/2026

With so many different web builders and website platforms out there, I often get asked why I choose Wordpress over and over again for my clients?

Well aside from the (few) reasons in this reel, theres also:

💻 60,000+ plugins to choose from - you really can do anything!

💻 Your site can scale with you - you can have retail capabilities or even host courses with the right set up.

To read more, check out the blog post tagged in my bio, and let me know your favourite web design platform and why in the comments below!

17/05/2026

Today, HBD means something a little different. 🎂
Back to building websites tomorrow. For now, cake.

05/05/2026

I've been making websites for more than 20 years. But I'll give you the fuller picture!
I'm Pandora. I'm married to someone who has supported and believed in me every step of the way, and I'm a mum to the most wonderful daughter. She is the reason Happy by Design exists at all. I started the business at the end of maternity leave, at a point when options for women in that situation are pretty limited. It turned out to be the best push I ever had.

I've lived in Cheltenham long enough for it to get completely under my skin. The independent businesses, the creative community, the fact that everyone seems to know everyone, and that you can walk practically everywhere. I wouldn't want to be based anywhere else — and I've lived all over growing up. And had a lot of different jobs! We're talking everything from hot dog vans to appearing on The Bill (don't ask). I like to think it all made me more well-rounded. Professionally speaking.

Ten years ago, I started Happy by Design — and it's become something I'm genuinely proud of. Built from scratch, grown initially through word of mouth, surviving Covid, and still going strong.

What I will say is that running my own business has shaped how I see the people I work with. The clients I'm drawn to are building something that really matters to them. And too often I see brilliant, passionate people underselling themselves online — not because they lack vision, but because no one's taken the time to truly understand it and reflect it back to the world. To help them develop something with its own personality and feeling.

That's what I do. Clients tell me I give them the vision they couldn't quite explain. They arrive with ideas — half-formed, full of feeling, hard to articulate — and leave with something that looks and feels exactly right. Something they're proud to put their name to. Something that works as hard as they do.

If that sounds like what you need, I'd love to hear from you. 👋

www.happybydesign.co.uk

16/03/2026

Just because the vibe is right on your site, that doesn't mean you're showing up to your ideal customer.

Take a look at some SEO Visibility Tips in my most recent blog post and let me know what you're struggling with in the comments!

Clear language beats clever copy for SEO and AI search. Discover how using terms like 'prices' and 'reviews' improves your visibility and rankings.

24/02/2026

Business owners – watch out for this one.

You might receive an email about keeping your domain “renewal notification service” active for £79. It looks like a domain renewal. It includes your domain name. It feels urgent.

But it is not your registrar!

It’s a third-party company charging you to send renewal reminders you already get for free. If you’re unsure about any domain invoice, check with your web designer before paying. Don’t let confusion cost you £79.

05/02/2026

Some days are for big ideas, other days you just need to…

13/12/2025

Nothing better than writing Christmas cards in the pub with a nice glass of wine... Anyone else? 🍷🎄🧑🏻‍🎄