Journey Hospitality

Journey Hospitality ecommerce specialists for luxury hotels. Journey Hospitality is a hotel ecommerce and technology business. We work with over 350 hotel partners around the world.

We’re here to revolutionise ecommerce for the hospitality industry bringing guest experience to life online. Our digital marketing and website services amplify investment and help hotels scale their business. Our team is made up of industry experts at the forefront of hotel ecommerce innovation.

Hotels around the UK are putting their best foot forward in lockdown and developing innovative plans, supporting communi...
22/01/2021

Hotels around the UK are putting their best foot forward in lockdown and developing innovative plans, supporting community initiatives and creating new approaches in an effort to prepare for post-Covid business.

At Seaham Hall, community is playing a big part in shaping its lockdown activities. From supporting the NHS to boosting team morale and wellness, the hotel in Durham is working hard on running a number or initiatives.

Throughout lockdown 1.0, chef and his team worked with The Dining Room charity meal exchange to prepare 500 meals each week for the NHS key and supported October half terms with 100 free school meals per day.

Continuing their efforts into 2021 Seaham Hall partnered with East Durham Trust on a number of initiatives, including: A regular supply of essential store cupboard and household supplies for food banks; Volunteer schemes to support the trust by organising and delivering donations to various local areas; Holistic wellbeing workshops during the recovery phase of Covid-19 and volunteer teams are currently being accumulated and will be deployed as additional support.

Thank you Ross, Amanda and the whole team at Seaham Hall for all you are doing to support these great causes!

Today is traditionally but with the encouraging news about the UK's speedy vaccine roll-out we think there is every re...
18/01/2021

Today is traditionally but with the encouraging news about the UK's speedy vaccine roll-out we think there is every reason to believe in a ...

1. Summer will be here before you know it. That's a surety!

2. The staycation market is likely to surge with the uncertainty of international travel.

3. We have the opportunity to turn all the news doom-scrolling into dream-scrolling! Despite being closed for business, you can still drive engagement with good content and spreading a bit of happiness. Let us help you with this!

16/11/2020

Whilst we are firmly in lockdown v2, let's not forget that Christmas is only just over 5 weeks away.

Now is the perfect time to embrace the build up to the festive season and enhance your gift offering. Here are a few sneaky tips on how to maximize your online gifting game in these unusual circumstances.

When the coronavirus pandemic hit, we partnered with Nights On Us, an initiative that saw luxury hotels offer free night...
02/10/2020

When the coronavirus pandemic hit, we partnered with Nights On Us, an initiative that saw luxury hotels offer free nights to hard-working ICU nurses. Last month, our custom-built booking platform opened and all 6,200 rooms on offer have now been claimed. This means that ICU nurses have been gifted £1.2 million worth of luxury hotel stays - we can't think of anyone who deserves a break more!

Great anticipation and optimism as the PM yesterday confirmed the news we have been waiting for. July 4th marks the re-...
24/06/2020

Great anticipation and optimism as the PM yesterday confirmed the news we have been waiting for. July 4th marks the re-opening of the collective doors of our sector, and we couldn't be happier.
We are working around the clock to support our clients, creating tactical opening strategies, with our digital, social, and revenue insight paving the way for their road to recovery. Stay in touch if we can help you in any way.

Designed and built to communicate a cleaner, more refined visual language in line with an elevated brand positioning, we...
12/06/2020

Designed and built to communicate a cleaner, more refined visual language in line with an elevated brand positioning, we are delighted to share the new site developed for our client .
Luxury Lodges are a collection of fabulous UK destinations, perfect for this year's staycation theme, encouraging Britons to explore this wonderful island we call home.
Visit bit.ly/30yXHuJ to book your staycation this summer.

Back in March, at the beginning of the COVID-19 crisis, Journey wrote an open letter appealing to OTA's. In a bid to sup...
03/06/2020

Back in March, at the beginning of the COVID-19 crisis, Journey wrote an open letter appealing to OTA's. In a bid to support and save an industry that would be hugely affected by the pandemic, we asked them to revise their advertising rates and commissions to help hotels stay afloat during the downturn.
We are delighted to see that Expedia, one of the largest OTA's, has taken notice of this lobbying and are looking at ways of supporting the hotel industry by offering different forms of marketing support.
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This much-valued support comes in many guises, but essentially represents $250m in marketing credits and financial relief for our industry.
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In light of this, our advice is that all hoteliers who partner with Expedia should contact them directly to see what support they are entitled to claim.
We are delighted to continue to champion and advocate for the recovery of the travel industry and hope this will offer some relief to many of you affected.

If there is one thing we as a business have learnt through this experience, it is that in the face of uncertainty new op...
29/05/2020

If there is one thing we as a business have learnt through this experience, it is that in the face of uncertainty new opportunities can often present themselves. For us, that has come in the form of giving back to our community through an incredible initiative, that seeks to reward those who have cared for us the most and also boost the hospitality industry.
“Nights on Us”, at its core, aims to say a resounding and collective “thank you” to our NHS ICU workers for all they have been doing to save lives in the UK.
It offers ICU workers complimentary stays at partner hotels once this global crisis is over. Rewarding them with some well-deserved rest and relaxation following months of extreme self-sacrifice.
We have already partnered with some world-leading brands, including The Savoy London, Grantley Hall, Rocco Forte and Doyle Collection who have committed to this vision and cause. The intention is to build momentum and grow this even further, with a target of 100,000 room nights across the country.
We would love for you to spread the word and get involved, by either pledging a stay at your property or passing the message on to a frontline worker you feel deserves this experience.
All information can be found by following the link in our bio.

The Cotwolds bathed in sunshine, captured at the beautiful in their 55 acres of lush green gardens.
26/05/2020

The Cotwolds bathed in sunshine, captured at the beautiful in their 55 acres of lush green gardens.

Postcards from Journey: Sipping rose overlooking the Parisian skyline at the ever-chic 🇫🇷
22/05/2020

Postcards from Journey: Sipping rose overlooking the Parisian skyline at the ever-chic 🇫🇷

Preparing for recovery post COVID-19: As the world begins to recover, and we start thinking ahead to what life will look...
20/05/2020

Preparing for recovery post COVID-19: As the world begins to recover, and we start thinking ahead to what life will look like post-covid-19, we have put together a simple 5 step plan of key considerations to help hoteliers plan for recovery.
Click here: bit.ly/2LNC2pS to read the full blog post.

Address

Journey Head Office, Elmstone Business Park, Stoke Road, Elmstone Hardwicke
Cheltenham
GL519SY

Telephone

01242 682050

Website

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