24/06/2026
AI is changing how consumers discover brands, research products and make purchasing decisions.
But something interesting is happening.
As AI adoption grows, so does consumer scepticism.
People are embracing AI-powered tools to find information faster and make decisions more efficiently. At the same time, they’re becoming more aware of AI’s limitations, questioning the accuracy of responses and looking more closely at the sources behind the answers.
The result?
Consumers are becoming more informed, more strategic and more selective.
For marketers, this creates both an opportunity and a challenge.
Success isn’t just about using AI. It’s about understanding how AI is changing customer behaviour, trust and expectations.
The brands that thrive in the AI era will be those that balance innovation with transparency, credibility and genuinely useful content.
In our latest blog, we explore how consumer attitudes towards AI are evolving and what it means for digital marketers. footprintdigital.co.uk/library/the-evolving-relationship-between-consumers-and-ai/
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