Social Concierge by Becs

Social Concierge by Becs I help business owners scale sustainably by managing the details that slow them down.

Operations, admin & social media marketing support designed to save you time and increase visibility.

Well… somehow we’re here. 🥹Over the last few months, Social Concierge by Becs has grown into something slightly differen...
11/09/2026

Well… somehow we’re here. 🥹

Over the last few months, Social Concierge by Becs has grown into something slightly different from where it started, and along the way I’ve found the work I really love doing: becoming part of a small business and taking some of the pressure off the person behind it. Sometimes that means taking care of your social media, from content planning and creation to strategy, engagement and making sure you’re actually showing up consistently online.

Other times, it’s stepping into the day-to-day running of the business: managing client communication, keeping on top of your inbox and diary, producing documents, handling admin, organising systems and taking ownership of the jobs that need doing but don’t necessarily need to be done by you. And quite often, it’s a mixture of both.

Essentially, I become an extra pair of hands in your business, without you needing to hire another full-time employee.

Things have been getting pretty busy behind the scenes lately and, with some exciting new projects already in the pipeline, my remaining availability for ongoing client work is now limited.

So, if your business is growing but your own to-do list seems to be growing even faster, now would be a very good time to have a chat.

No hard sell and no generic package shoved at you. We’ll talk about what’s taking up your time, what you actually need support with and whether I’m the right person to take some of it off your plate.

📍 Colchester, Essex + working with businesses remotely. Send me a message and let’s chat.

- freelance marketing, business support, social media management, business operations support, client communication, inbox management, diary management, document production, content creation, marketing support, virtual assistant, executive assistant, small business support, outsourced business support, Colchester business, Essex business

I never thought this is where I’d be at this point in my life, but I absolutely love it.When I was 17, I started working...
20/08/2026

I never thought this is where I’d be at this point in my life, but I absolutely love it.

When I was 17, I started working as a waitress in a restaurant, where I met the person I would go on to spend over a decade building a life, and several businesses with.

Since then, I’ve done a little bit of everything. I’ve gone from waitress to bar manager, general manager, wedding and event planner. I built an online wedding directory and eventually sold it. I moved into remote VA-style services, and a few years later built a rent-to-rent property portfolio.

Somewhere amongst all of that, I also started a candle business and spent a few years hand-making candles during lockdown, mainly because I was going slightly stir crazy and apparently needed another business to keep me occupied. 😂

Looking back now, I think all of those completely different chapters are exactly what made me the VA and marketer I am today.

I’ve been on the other side of it. I’ve spent years researching marketing trends, learning new platforms and testing strategies because I needed to grow my own businesses. I always managed the socials myself. I’ve dealt with customers, managed teams, organised events, handled enquiries, sold services, built brands and experienced first-hand just how much the seemingly tiny things can impact a business.

I understand urgency. I understand why the little details matter. And I understand that when somebody hands part of their business over to you, they’re trusting you with something they’ve probably poured an enormous amount of themselves into.

None of this was part of some carefully mapped-out career plan. But somehow, all those different jobs, businesses, ideas, successes, mistakes and pivots led me here. And I absolutely LOVE what I do now. I genuinely couldn’t imagine it being any other way.

Kinda chic, really. ✨

18/08/2026

The irony isn’t lost on me. 😂

I spend a huge part of my working week telling businesses how important it is to show up consistently online… and meanwhile, my own business page has been gathering dust since the 3rd of July.
The truth? I’ve been busy doing the work.

Managing client accounts, creating content, filming, editing, building strategies, solving problems and putting pretty much all of my creative energy into everybody else’s businesses.

And when things got busy, my own marketing was the first thing I dropped.

Which has actually been a pretty good reminder of something I tell my clients all the time:
Your social media strategy has to be sustainable.

Consistency doesn’t mean posting every single day. It doesn’t mean forcing yourself to churn out content when you’ve got nothing left to give. And it definitely doesn’t mean creating a strategy so demanding that you eventually disappear altogether.

It means finding a way of showing up that works alongside actually running your business.

So I’m taking my own advice. I’m simplifying things. Three posts a week. More useful content, more behind the scenes, more opinions, more of the work I’m actually doing, and a little more of me, too.

Consider this my official return to the grid. 👋

Becs x

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social media manager Essex, social media manager Colchester, social media management Essex, social media manager Southend, social media manager London, small business social media, social media for small businesses, Instagram management, Instagram marketing for small businesses, content creation Essex, content creator Essex, social media strategy, sustainable social media strategy, consistent social media content, small business marketing, outsourced social media management, freelance social media manager, Essex business support, Colchester business owners, Essex small businesses


One of the biggest mistakes I see business owners make isn’t a lack of ambition or even a lack of skill. It’s believing ...
01/07/2026

One of the biggest mistakes I see business owners make isn’t a lack of ambition or even a lack of skill. It’s believing they have to do absolutely everything themselves.

When you first start a business, it makes sense. You answer every email, chase every invoice, update every spreadsheet, book every appointment and wear every hat because that’s what gets the business off the ground.

But as your business grows, those same tasks that once helped you build it can quietly become the very things holding you back.

If your days are filled with administration, your evenings are spent catching up on emails and your weekends disappear into your laptop, you don’t have a time management problem. You have a capacity problem.

The reality is that your business doesn’t need more hours from you. It needs more of your time spent where it creates the most value.
The conversations that bring in new clients. The strategy that moves your business forward. The customer experience that keeps people coming back. The work that only you can do.

Delegating isn’t about passing work onto someone else because you can’t cope. It’s about making a conscious decision to stop spending your time on £20 tasks when you’re capable of creating £200 opportunities.

That’s exactly why I created my Executive Concierge packages. To give business owners the freedom to focus on growing their business while knowing everything behind the scenes is still being taken care of.
Because your business deserves more than a burnt-out owner trying to do it all.

📩 DM EXECUTIVE if you’d like to see the package guide.

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executive concierge, executive assistant, virtual assistant UK, business support, business operations, business administration, outsource your admin, delegate your workload, small business support, entrepreneur support, inbox management, diary management, customer enquiries, business growth, productivity, business systems, time management, business efficiency, operations support, behind the scenes business support.

Running a business means wearing a hundred different hats. The problem is, the admin never stops. The emails still need ...
29/06/2026

Running a business means wearing a hundred different hats. The problem is, the admin never stops. The emails still need answering. Your diary still needs organising. Clients still need onboarding. Documents still need creating. Your website still needs updating. Before you know it, you’ve spent your whole day working in your business instead of on it.

That’s exactly why I created my Executive Concierge packages. Whether you need someone to keep your inbox under control, manage your diary, coordinate projects, handle client admin or simply take those time-consuming tasks off your plate, my support is tailored around what your business actually needs.

No two businesses are the same, so no two packages are either.
✨ 10 hours per month – Executive Essentials
✨ 15 hours per month – Executive Growth
✨ 25 hours per month – Executive Partnership

I’m currently taking on 2 clients, so if you’ve been thinking, “I just need an extra pair of hands,” this is your sign. Send me a DM with the word “EXECUTIVE” and I’ll send over the full package guide.

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executive assistant, virtual assistant UK, business support, business administration, executive concierge, entrepreneur support, small business owner, admin support, inbox management, diary management, project coordination, client onboarding, CRM management, website updates, operational support, business systems, UK business, Essex business, Colchester business, freelance executive assistant


On the 2nd of June, I posted an accountability post.I said I was going to:✔️ Post 3–4 times per week.✔️ Spend 15 minutes...
26/06/2026

On the 2nd of June, I posted an accountability post.
I said I was going to:
✔️ Post 3–4 times per week.
✔️ Spend 15 minutes every morning and evening engaging with other accounts.
✔️ Share on my stories every day.
✔️ Track, record and review everything.

So... here’s the honest update… Did I do everything I said I would? No. 🙈

In reality...
• I only posted around twice a week.
• I checked in once a day instead of twice.
• I shared to my stories a few times a week instead of every day.
Could I have done better? Absolutely. But here’s what I want to show you...
Even a small improvement in consistency made a noticeable difference.

Results after one month:
📈 Account reach up by almost 40% - Profile visits up by 10% - 2000 extra views in just a month (64% of those being non-followers) - 95 new followers and almost 200 interactions

The biggest lesson you can learn with social media is that you don’t have to be perfect, you just have to be more consistent than you were yesterday. 🤝

For next month, I’m not aiming for perfection. I’m aiming to keep showing up, keep learning and keep improving. Because that’s how businesses grow too.

For July, I want to put just as much effort into marketing my own business as I do my clients’. I’m going to stick to the goals I originally set myself and at the end of July, I’ll be back with another honest update and my latest numbers.

No filters. No pretending I did everything perfectly. Just a real look at what happens when you commit to showing up consistently. 🙌🏼

Let’s see how much of a difference consistency really makes, shall we?

When people ask what I actually do, this is the best way I can explain it.Yes, I create content. Yes, I manage social me...
22/06/2026

When people ask what I actually do, this is the best way I can explain it.
Yes, I create content. Yes, I manage social media. But that’s only one small part of what I offer.

When I start working with a business, I naturally become invested in it. I ask questions, I look at the customer journey, I notice what’s missing and I suggest ideas that could make life easier for both the business owner and their customers.

Over the past six weeks with one client, we’ve done far more than create social media posts. We’ve improved their online visibility, created a website FAQ section, introduced a loyalty scheme and a referral programme, and started building stronger foundations for long-term growth.

A handful of these things weren’t even in the original brief. They came from understanding the business and genuinely wanting to help it succeed.

That’s why I call myself a Concierge.
I’m not here to tick off a list of tasks. I’m here to become part of your team, spot opportunities you might not have time to see, and help your business grow in ways that make a real difference.

If you’re looking for someone who’ll think beyond just posting on Instagram, I’d love to chat. 📩 My inbox is always open.

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social media management, business growth, hospitality marketing, customer journey, client experience, loyalty scheme, referral programme, website optimisation, FAQs, small business support, business visibility, digital marketing, social media strategy, content marketing, Essex business

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