CFEP UK Surveys

05/11/2020

We recently talked to Dr David Jenner about his 30 year career as a GP and his experience with patient and colleague feedback. Here he generously shares his insight and advice. Video and transcript on our website. 👉

Dr Jenner is a senior practicing GP and a respected leader with past roles in Clinical Commissioning Groups and as a Primary Care Network clinical lead. We recently interviewed Dr Jenner on his experience with patient and colleague feedback and here he generously shares his insight and advice.   CF...

20/10/2020

We’re proud of our extensive partnership history with important sector stakeholders such as the NHS England and NHS Improvement, the Medical Council (GMC), the Royal College of General Practitioners, the Faculty of Occupational Medicine UK, University of Exeter and early on the Peninsula Medical School, as well as the Devon & Exeter NHS Foundation Trust, the Taunton & Somerset NHS Foundation Trust, the South Tees Hospitals NHS Foundation Trust, the Royal Cornwall Hospitals Trust, Fittleworth Medical (Fittleworth Dispensing Alliance Company), the Primary Care Foundation and so many more.

Thank you for working with us over the last two decades, as we support healthcare professionals to obtain statistically valid evidence on the quality of the patient care and services.

15/10/2020

13/10/2020

Multisource Feedback (MSF) has become the standard for assessing for healthcare professionals in the UK. It is now common practice and used for developing insight into strengths and weaknesses, identifying personal and professional development opportunities and ways to enhance team effectiveness, to improve patient experience.

CFEP has been at the forefront of developing and evaluating patient and colleague feedback surveys for health professionals since 1995. Over time, we’ve identified some common myths and misconceptions about MSF and have helped countless healthcare professionals move past those myths to make the most the evaluation and feedback process.

Read more about those myths and misconceptions - and overcoming them - right here 👇

Unclear about Multisource Feedback? We've compiled the top myths and misconceptions to help you get a better understanding of Multisource Feedback, what it is and why you would need it.

09/10/2020

A patients’ experience in your practice can shed light on their perception of your staff and the practice. Most importantly, patient feedback can provide insight into the management and implementation of quality improvements in a practice. Take a closer look at patient feedback in this article. 👇

What is patient feedback? In this article, we cover all things patient feedback. What it is, why it's useful, who to survey, what to include, and how to best gather the information.

07/10/2020

02/10/2020

Maryam Shah, Business Manager, Hesa Medical Centre.

28/09/2020

📞 Calling all current medical students: how do you learn good communication skills & why are they important?

Entries for our joint competition with the Medical Schools Council close this Sunday 27 September.

Submit your entry today to be in with a chance of winning £300. http://orlo.uk/RI3Bs

24/09/2020

Supporting healthcare professionals to obtain statistically valid evidence on the quality of their patient care and services is our reason for being. We’re proud to have more than two decades developing patient and colleague feedback mechanisms. Our record speaks for itself. We are the experts in healthcare surveys.

17/09/2020

We recognize as a global health priority and encourage particularly in these challenging times. The General Medical Council (GMC) has a range of resources available to assist you in working out how you can better protect your own wellbeing. Many thanks to all our wonderful healthcare workers!

It’s important that you rest, recharge and take time for yourself. This will protect your own wellbeing and help you care for your patients.

15/09/2020

We interview Reports and Development Consultant, Louise Coleman, who has been working on a patient feedback tool for healthcare professionals to use for remote consultations for more than 12 months.

The increased interest in the survey product swelled as the COVID-19 pandemic has changed the way GP practices and individual health professionals deliver their services.

Louise talks about her experience developing this new patient feedback innovation and preparing to launch this particular questionnaire at this particular time.

CFEP Reports and Development Consultant, Louise Coleman, has been working on a patient feedback tool for healthcare professionals to use for remote consultations for more than 12 months. The increased interest in the survey product swelled as the COVID-19 pandemic has changed the way GP practices an...

09/09/2020

Thanks from a Devon GP on their patient and colleague feedback report.