After Digital

15/12/2023

The holiday season brought the UK team of CultureSuite together for an unforgettable festive night in Glasgow! 🌟

From the greens of GolfFang to the cozy vibes of Dockyard Social, our evening was filled with laughter, food, and drinks. A perfect blend of friendly competition and festive cheer!

A special shoutout to our Marketing Manager, Jamie Cooper, for clinching the win by a single point at GolfFang! His strategy? Distract and conquer with the season's most eye-catching Christmas jumper - a tactic that also earned him the unofficial 'Worst Christmas Jumper' award! 🏌️‍♂️🏆

We wish everyone a Merry Christmas and happy holidays from all of us at After Digital! 🎅🌲

23/11/2023

What a night! 🌙✨ We're absolutely thrilled to share that After Digital has won the Silver at the BIMA Awards! 🥈

A massive shout-out to our amazing partner, the Roundhouse, for joining us on this journey and to our brilliant team whose talent and hard work made this possible. This is for all of us! 🎉

Cheers to a future of more innovation, more creativity, and more award-winning moments like these! 🥂

07/11/2023

Hello, is it you we're looking for? 👀

After Digital is searching for two people to join our Growth team:

✏️ A Content Marketer: someone who can craft our narrative with skill and passion.
📈 A Growth Marketer: an innovator ready to propel our marketing strategies forward.

Dive into a role where technology meets creativity, contributing to the digital landscape of the arts, culture and entertainment industry.

Both positions are remote, full-time, permanent posts, and you have until the 20th of November to apply.

To see the full job descriptions and to apply, visit afterdigital.co.uk/careers

12/10/2023

📣 We’re : Onboarding Specialist (aka, ‘implementation consultant’) Wanted
At After Digital, we’re all about creating seamless experiences for our clients. That’s why we’re growing our Professional Services team with an additional Onboarding Specialist. This role isn’t just about technical prowess; it’s about bridging perspectives between our clients and our R&D team. You could say it’s a bit like being a professional puzzle solver who crafts new puzzle pieces when needed.

💬 Liesanne, our Lead Onboarding Specialist, puts it well:
“This is more than just visual impact; it's also about facilitating an intuitive and inclusive journey for visitors and helping our clients adapt their usage of the SaaS platform.”

👉 Responsibilities:
• Setup & Configuration: Assist clients in tailoring our SaaS products to their unique needs.
• Product Training: Conduct hands-on training sessions for clients on platform functionalities.
• Resource Provision: Equip clients with resources, guides, and best practices.
• Integration Guidance: Help integrate our SaaS product into clients’ existing workflows.
• Feedback Loop: Collect early feedback to influence our product roadmap.
• Success Benchmarking: Set initial success metrics and ensure clients are on the right track.
• Inter-department Coordination: Work closely with Customer Success and R&D teams for a holistic onboarding experience.

🔎 Who You’ll Be:
• A technical expert in the eyes of our clients.
• A voice for the client within our R&D team.
• A facilitator who makes complex processes easily digestible.

This role offers extensive growth opportunities, especially as we continue to expand into new markets. If this sounds like the next step you’ve been looking to take in your career, we’d love to hear from you.

Learn more and apply here: https://eu1.hubs.ly/H05KS_l0

We are looking to grow our Professional Services team with an additional Onboarding Specialist. Could this be you?

12/10/2023

📣 We’re : Adoption/Engagement Specialist (aka, Community Manager) Wanted
After Digital is expanding its Customer Success team and we’re looking for an Adoption/Engagement Specialist to join us. Here, you’re the linchpin between active product adoption and customer success, serving as a guiding hand in helping users unlock the full potential of our services.

👉 Responsibilities:
• Manuals: Create user-friendly guides that translate complex processes into actionable steps.
• Release Notes: Keep our users informed and engaged with the latest features and enhancements.
• Events: Organise webinars and workshops, delivering in-depth insights into product usage.
• Newsletters: Curate content that keeps our community informed, engaged, and successful.
• Socials: Foster a vibrant user community through our social media channels.
• Articles: Write compelling content that underscores the value our product delivers.

🔎 Who We’re Looking For:
• A creative communicator who’s adept at simplifying the complex.
• Collaboration-ready, and able to work with different teams across the organisation.
• Passionate about the intersection between arts and technology.

If you’re driven by creative content creation, customer success, collaborative in spirit, and looking to make a genuine impact, this role could be your next career move.

Learn more and apply here: https://eu1.hubs.ly/H05KSsK0

We are looking to grow our Customer Success team with an Adoption/Engagement Specialist. Could this be you?

12/10/2023

📣 We’re : Customer Success Manager for Belgium and the Netherlands
After Digital is looking for a Customer Success Manager to focus on our Dutch-speaking clients in Belgium and the Netherlands. This role is designed for someone who brings together skills from both client and project management to serve as an end-to-end product owner and customer advocate.

👉 Role Responsibilities:
• Serve as the primary point of contact post-sales
• Nurture and strengthen client relationships
• Focus on customer satisfaction and retention
• Guide clients in maximising the utility of our SaaS products

🔎 Ideal Candidate:
• Dutch: C1 or C2, English: C1 or C2
• Well-rounded in project and account management
• Effective problem solver with strong communication skills
• Calm under pressure, adaptable, and robust
• Confident in building long-term partnerships with clients

If this sounds like a role that aligns with your career aspirations, visit our website to learn more: https://eu1.hubs.ly/H05KQz70

We are looking to grow our Customer Success team with a third Customer Success Manager, focussing on the Dutch-speaking clients in Belgium and the Netherlands. Could this be you?

05/10/2023

We’re delighted to announce 📢 that we’re among the winners at this year’s BIMA (British Interactive Media Association) Awards -

Specifically, our website has been nominated for the esteemed Best User Experience award 🏆.

Gary Halliday, Head of Systems and Technology at the Roundhouse, sums it up perfectly:

“This new website is designed with the user in mind, drastically improving the online experience for ticket buyers and young creatives. It comes at a time when we’ve also invested in a digital ticketing offer and a data project - ensuring we’re offering audiences a world-class digital experience at the Roundhouse.”

A huge shoutout to the Roundhouse team for working tirelessly with us, and a special thanks to Gary for spearheading the project 🤝.

The BIMA Awards are a significant hallmark in the UK’s digital and tech sectors, recognising brilliance in innovation, craft, impact, and industry best practices 🌟.

We can’t wait for the awards ceremony to see if we’re bringing home the Bronze, Silver, or Gold 🥉🥈🥇!

A big congrats to all the other nominees 👏

For an in-depth look at our Roundhouse project, check out our case study here: https://bit.ly/3PHfsQE

13/07/2023

We're absolutely thrilled to be at the Arts Marketing Association Conference 2023! 🎭 🙌

Humbled to step into the cultural beacon that is Leeds Playhouse and immerse ourselves in rich conversations on arts, digital technology, and audience engagement.

This year's theme? 'Audiences at the Heart'. ❤️ We're here to learn, share, and embody the spirit of this mantra, working towards creating meaningful connections and experiences for our audiences, both virtually and physically.

Stay tuned as we share insights on all things After Digital and Peppered, showcasing how digital transformation can help arts organisations put their audiences at the heart of everything they do. 🌐🎨

Being part of this vibrant community of creatives, marketers, and thought leaders is truly inspiring. If you're here, don't hesitate to visit our exhibition stand, If you're here, we invite you to join us for a hands-on demo of the Peppered platform. Discover how it can revolutionise your audience engagement and marketing. 💡🎭

28/06/2023

Big news in the Big Apple! 🍎 We’re excited to welcome the renowned Joyce Theatre to the . 🎭

Amidst the hustle and bustle of NYC, our team are conducting an exhaustive discovery session, exploring how to shape the ’s digital narrative through an impressive website.

From optimising the user journey to planning their new content strategy, we're planning the foundations for a website that will captivate audiences just like their stunning performances do.

Here's to revolutionising arts and culture in the city that does it best. 🗽🎭

26/04/2023

We are excited to share that After Digital and have merged to provide premium solutions for the global Arts, Culture & Entertainment Sector. 🎉 🎟

Through our collaboration on key accounts in the Benelux region, such as Antwerp Symphony Orchestra and de Doelen in Rotterdam, it became clear that combining Peppered's high-end CSM tools with After Digital's strategy, design, development and marketing services creates a world-class setup for arts organisations.

To learn more about our added services and how we can support your organisation, click on the link below.

https://bit.ly/41XmfKr

06/04/2023

Amgueddfa Cymru – Museum Wales approached us last year to help them create a seamless purchase path in both Welsh and English. Launching in conjunction with their brand refresh, we needed to create a smooth transition between the new marketing site and TNEW.

Despite the tight turnaround time, we were able to produce a solid bilingual experience that allowed users to easily book tickets in their preferred language. Read our latest case study to discover how 👇

https://lnkd.in/eSrzA_gC

24/03/2023

It's the final day of , and what a ride it's been! Over 500 attendees from around the globe have gathered here in Birmingham, making this year's event one for the books. 🎟️

A special shoutout to our very own Managing Director, David, who's been in the thick of it all, engaging with other industry leaders and discussing all things ticketing! 🤝

Let's make this last day count! Join us in exploring more cutting-edge insights and networking opportunities. We're excited to take all this knowledge back home and keep pushing the boundaries in the ticketing world! 🌐