Jonny Ross

10/06/2026

Redefining sales in the digital age? Uncover the essence of servant selling! 🌍💼

Find out how a client-first approach revolutionises relationships and leads to sustainable results. We're breaking down servant selling, where understanding and genuine engagement are key, leading to deep connections. 🤝✨

Whether you're new to sales, this guide provides actionable insights and genuine success stories demonstrating the effectiveness of a service-oriented sales approach. Ready to elevate your sales technique?

Check out the full blog through the link in the comments! 📲

29/05/2026

🏎️ Jump into the secrets of digital transformation! 🌟

🔍 Ever wondered how top brands stay ahead? Discover the answers in my latest blog post.

It's not just about being online, it's about standing out. I'm sharing essential strategies for capturing and engaging your audience.

From SEO wizardry to social media mastery, this post is packed with game-changing strategies and my own experiences.

💡 Ready to elevate your digital marketing game? Check out the blog post in the comments.

15/05/2026

Think you’re too small to be a cyber target?
So did 57% of SMEs last year.

I attended a brilliant session hosted by Not Just Numbers and HSBC in Leeds, with the North East Business Resilience Centre, and one thing was crystal clear:

👉 Cybersecurity isn’t an IT issue anymore — it’s a business, brand and marketing issue.

43% of SMEs experienced a cyber incident in the last 12 months.
Most started with something simple: a password, a phishing email, a moment of urgency.

I’ve turned my notes from the session into a blog focused on what SMEs actually need to do — without jargon, fear-mongering or tech overwhelm.

If you care about:
• customer trust
• brand reputation
• website visibility
• lead generation
• business continuity

…this is worth a read.

11/05/2026

Want to elevate your business to the next level?

Discover the 6 Top Strategies for Building a World-Class Business from my interview with Sandy Domingos-Shipley! 🌟

In this insightful blog, we cover:
🔹 The importance of customer focus
🔹 Effective leadership tips
🔹 Creating a winning marketing strategy
🔹 Building strategic partnerships
🔹 Leveraging technology and automation
🔹 The power of storytelling in business

Don't miss out on these actionable insights!

Read the full blog, check the comments section for the link!📈

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29/04/2026

🌟 Elevating Customer Service: Timeless Strategies for Success 🌟

In the realm of business, the importance of exceptional customer service cannot be overstated. At Fleek Marketing, we believe that understanding and anticipating customer needs forms the cornerstone of lasting business success.

Here are three evergreen tips to enhance your customer service:

𝗟𝗶𝘀𝘁𝗲𝗻 𝗔𝗰𝘁𝗶𝘃𝗲𝗹𝘆: Truly understanding your customers' needs starts with active listening. Encourage your team to engage deeply with customer concerns and feedback.
𝗥𝗲𝘀𝗽𝗼𝗻𝗱 𝗣𝗿𝗼𝗺𝗽𝘁𝗹𝘆: In our digital age, speed is of the essence. Ensure your customer service team is equipped to respond quickly and efficiently.
𝗘𝘅𝗰𝗲𝗲𝗱 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀: Go beyond what your customers expect from you. Small gestures like follow-up calls or personalized thank-you notes can make a big impact.

"𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘥𝘰 𝘯𝘰𝘵 𝘮𝘦𝘢𝘴𝘶𝘳𝘦 𝘺𝘰𝘶 𝘰𝘯 𝘩𝘰𝘸 𝘩𝘢𝘳𝘥 𝘺𝘰𝘶 𝘵𝘳𝘪𝘦𝘥. 𝘛𝘩𝘦𝘺 𝘮𝘦𝘢𝘴𝘶𝘳𝘦 𝘺𝘰𝘶 𝘰𝘯 𝘸𝘩𝘢𝘵 𝘺𝘰𝘶 𝘥𝘦𝘭𝘪𝘷𝘦𝘳." – Steve Jobs

For more insights into crafting exceptional customer experiences, visit our latest blog: https://bit.ly/3Q8awFk

What strategies do you use to ensure your customer service stands out? Let’s share knowledge and grow together!

Welcome to our latest blog post, "How to Enhance Your Customer Service: Lessons from Industry Leaders," inspired by the enlightening discussions at a recent Connect Yorkshire event focused on ser

12/04/2026

💰 Innovative Pricing Strategies: The Key to Boosting Profitability £

Pricing isn’t just about numbers; it’s about perception, strategy, and aligning value with expectations. Inspired by a brilliant session I attended with Mark Ritson at a Mailchimp event, I’ve explored how small changes in pricing can lead to big profitability gains—and I’m excited to share my takeaways in my latest blog.

From tools like the Van Westendorp pricing meter to strategic techniques like anchoring and tiered pricing, this blog dives into practical ways businesses can optimise their pricing strategies to deliver sustainable growth.

Here’s a sneak peek of what you’ll learn: 🔑 How a 1% price increase can deliver up to 10% more profit 🛠 Tools like the Van Westendorp pricing meter to find the optimal price range 🎯 Communicating price effectively with tactics like anchoring and presenting value over discounts

But this isn’t just a one-way conversation! 💬 👉 Have you experimented with pricing strategies in your business? 👉 What has worked—or not worked—for you?

I'd love to hear your thoughts and insights. Let’s share ideas and learn from each other! 🌟

📖 Check out the blog in the comments section

10/04/2026

🌟 Ready to revolutionise your branding strategy with cutting-edge technologies? 🚀

Discover how AI, AR, and blockchain are transforming the branding landscape in my latest blog post. Learn how top CMOs are leveraging these innovations to create tailored, immersive, and transparent brand experiences. 💡

The link to the blog is in the comments below. 📎

05/04/2026

Ready to give your marketing a reality check?

I’ve just put together some insights on why 𝗲𝘁𝗵𝗶𝗰𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 is more than just a “nice-to-have.” It’s a powerful way for mid-sized businesses to build genuine trust, loyalty, and long-term growth. After joining a brilliant session at Leeds University with the Chamber of Commerce and Lifelong Learning Centre, I’m convinced that transparent, values-driven marketing is the future.

In my latest blog post, I dive into:
• Core ethical frameworks (and why they matter for modern brands)
• Real UK examples from the likes of Dove, Patagonia, and Yorkshire Tea
• Practical tips for mid-sized businesses looking to make an impact

If you're curious about how ethical marketing can help your brand stand out (and stay true to its values), have a read below. Would love to hear your thoughts—drop a comment or a message!

https://jonnyross.com/ethical-marketing-for-mid-sized-businesses-practical-insights-from-the-leeds-event/?utm_source=fb_page&utm_medium=Jonny+Ross&utm_campaign=publer

If there’s one thing that came through loud and clear at a recent ethical marketing session in Leeds, it’s this: Trust matters more than ever. In a climate

03/04/2026

Revolutionise Your marketing approach with our latest guide! 🌟

Uncover the secrets of effective branding and lead the way in the market. 🚀
From mastering storytelling to building a robust brand identity, our blog has it all!
Perfect for marketers looking to advance their brand.
Get the insights - link to the blog in the comments below. 📈

22/03/2026

🚀 Unlock the Power of Balanced Marketing! 🚀

In today’s fast-paced world, it's easy to focus on quick wins, but how do you ensure your brand stands the test of time? The secret lies in balancing long-term brand building with short-term sales activation. 📊💡

Drawing on insights from Peter Field and Les Bunet's research, I’ve explored how successful campaigns achieve this balance and shared practical tips to help you integrate both approaches into your marketing strategy.

👉 Read more in the latest blog—link in the comments!