05/06/2026
We are experiencing an inbound attack on our email servers at the moment.
All data is safe & secure.
We are currently seeing a large volume of automated connection attempts against the mail servers from many different computers around the world. This is commonly known as a botnet: a network of compromised machines being used to repeatedly try random email addresses or force connections to the server.
The mail system is rejecting these attempts, but the sheer number of connections can temporarily make it harder for genuine users to connect with their email clients (and via WebMail), a bit like a phone line being constantly rung by nuisance callers.
We are applying additional filtering and temporary blocks to reduce the load while keeping legitimate email delivery protected.
We understand the importance of email for all clients and are doing all we can to resolve.
Unfortunately, these attacks are more commonplace and somewhat outside of our control. Regardless - our team is on the case to bring it to a close ASAP.
*UPDATE* 5/6/26 ~ 23:32 - we have mitigated a large portion of the attack and things are returning to normal. This may return again but we will continue to monitor it and act accordingly.
*Update 6/6/26* ~ 11:40AM - We believe we have blocked off the attack entirely now and will continue to monitor the situation. All systems have been stable the last 12 hours approx.
