19/11/2021
A series of studies done by a team at the University of British Columbia found that people tend to appreciate and buy more ugly produce when the seller uses straightforward language instead of euphemisms like “imperfect” or offer small discounts without disclosing the reason.
This is because, while people tend to think that ugly produce is automatically less tasty, when the language around the produce is sincere, the consumer understands that that is the only thing wrong with the produce - its aspect, not the taste nor the quality.
The research also reveals that consumers tend to find this language, and the seller therefore, more trustworthy.
New research suggests that consumers prefer straight talk.