29/12/2021
One of the most important things to make your business grow is to know the people who want to buy your product or services.
Having a deep understanding of your buyer(s) is critical to driving content creation, product development, sales tracking, and, in fact, everything related to customer acquisition and retention.
So, how to create a buyer persona?
1. Do your audience research
Who are your existing customers and people that follow you, and interact with your posts?
Which social channels does your audience use?
Some data points: Age, Locations, Language, Interests, Challenges, Stage of life....
For B2B: Size of businesses, who makes purchasing decisions...
2. Identify your customer goals and pain points
What motivates your customers?
What problems are your potential customers trying to solve?
What are your audience's main purchasing barriers?
3. Analyse the benefit and features of your product/services.
How can we help?
4. Create your buyer personas
After all your research, start looking for common characteristics and create your buyer personas.
Give your buyer persona a name, a job title, a home, and other defining characteristics. You want your persona to seem like a real person.
Tip: Describe who is a persona now and who they want to be in the future. This could give you an insight into how your products/ services can help them get to that goal.
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