14/09/2026
In the same ONS release, 55 percent of employees said they use AI for work or education.
Only 35 percent of businesses reported having a deployed AI technology.
A gap that size means a lot of use is happening outside anything the business has sanctioned, standardised or secured.
Some of the reluctance is caution and some of it is pride.
There are firms who say openly that they do not use AI and mean it as a mark of quality.
There is a reasonable version of that position.
Being careful about where AI touches your finished work is defensible.
Refusing to let it near your internal admin is harder to justify, because sorting an inbox or cleaning a spreadsheet is where most of the wasted hours actually sit.
The practical question is narrower than the philosophical one.
Which tool, on what data, with what permissions.
An agent working on a file should have exactly the access a person doing that job would have, and that has to be enforced in the setup rather than requested in a prompt.
Worth settling before something goes wrong rather than after.