29/01/2023
£311k in monthly revenue was generated from a £24k ad spend, effectively providing a return of £13 for every £1 spent.
In less than two months, we managed to reduce this client’s cost per lead by 45% by successively lowering their average CPC and increasing the conversion rate. As a result, the client was able to generate nearly 50% additional revenue with no extra investment.
The first order of business was analysing and restructuring their shopping campaigns following the 80:20 rule. We quickly identified the products and keywords that were wasting the resources and redistributed the ad spend towards the winners. This effort was combined with extensive work on the negative keyword lists and updates on the client’s ad copy to make sure the messaging was in line with the ad objectives. By making sure our ads were better targeted, we increased the client’s overall CTR and Quality Score. In return, Google has rewarded us with a lower CPC, resulting in a lower conversion cost.
To further lower the client’s CPA and bring in more sales, we focused on the low-hanging fruit by developing a remarketing strategy targeting cart abandoners – users already familiar with the brand and close to buying the final product.
We created remarketing audiences within Google Analytics and imported them back to Google Ads so we could use them in remarketing campaigns. We made sure these ads were combined with the dynamic remarketing feature so that the cart abandoners were followed around the web with the same products they left in the cart. To sweeten the deal, the remarketing ads featured an additional discount if a user would sign up for the newsletter.
In this way, we made the offer more tempting, but at the same time, we received valuable info from the potential customer that was included in email remarketing campaigns.
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