MBA Group

26/11/2024

Simply Powerful Communication 📽️

We help big brands with complex needs transform the way they engage with their customers by delivering a unified approach to multichannel communications.

Our people make more possible ✨

The best thing we’ve built is a culture that sets people up for success. Where questions are encouraged, ideas are considered equally and failure is met by the opportunity to try again.

Get a closer look at who we are, what we do, and the people behind MBA Group as we head into our 40th anniversary.

To learn more head to our website - https://hubs.la/Q02Zx_Db0

01/08/2024

Elevating Event Engagement with Connected Brands...

A tailor-made event is the pinnacle of a targeted marketing campaign, offering invaluable time with customers and partners. But engagement shouldn't end there. Maximise the opportunity to keep delighting and engaging guests throughout the event!

At our recent Summer Fair, we combined Studio Certain's design, MBA's print and direct mail, Intilery's CRM automation, and VideoSmart's interactive video to create a seamless, captivating experience. From initial invites to post-event follow-ups, every element harmonised perfectly, leaving a lasting impression on our guests.

The results speak for themselves. See our case study below.

+44 (0) 20 8376 4300
[email protected]

14/07/2024

Let's go, England! The final match against Spain is here, and the MBA Group teams across the country have been cheering for you every step of the way. 🥇
Your journey has inspired us all, so now it’s time to finish strong.
Bring it home boys! 🏆

23/05/2024

Several of our clients in the building society and mutuals sector have been seeing incredible results using our behavioural economics strategies, developed in collaboration with our exceptional creative agency, Studio Certain, and Behavioural Works. By understanding how people make decisions and integrating these insights into marketing, we've helped millions of consumers take positive actions like paying on time, applying for higher lending limits, and switching to paperless services.
Please join us on June 26, for an exclusive webinar where we'll unpack the fundamentals and huge potential gains, all while aligning with Consumer Duty best practices. Don't miss this opportunity to learn how you can save your organisation millions while making life easier for your customers.
Register for the webinar here 👉https://hubs.la/Q02ydWWv0

Register for the Making Mutuals Meaningful Webinar.

20/05/2024

Last week, our MBA Group companies proudly embraced National Mental Health Awareness Week with enthusiasm and unity. On Monday, we launched a national walking challenge that attracted over 60 staff members, and together we've already walked more than 5 million steps, equating to around 2,275 miles! Additionally, we joined in the National Wear It Green Day, to support the fantastic work done by MIND charity. Let's continue to promote mental health awareness and support each other on this important journey.

13/05/2024

This May, for National Walking Month & Mental Health Awareness Week, we're launching an internal charity walking challenge in support of . As a company dedicated to promoting well-being, we think this is a wonderful opportunity for us to step up, get active, and make a positive impact together...even if we encounter a few pulled muscles and sore feet along the way! Watch this space for updates on our team's progress. To pledge your support, and a small donation, please visit: https://hubs.la/Q02wWNWl0

01/05/2024

Since our December update, our Solutions Development Technician Apprentices - Rory, Joseph, and Andre in Tottenham, and Richard and Luke in Warrington - have been forging ahead confidently on their 18-month training journey. They've successfully completed three core certificates on the Quadient Inspire platform and are now delving into the advanced levels, actively engaging in real-world projects alongside our experienced MBA professionals. These projects involve diverse Direct Mail data and document processing tasks for some of MBA’s biggest clients.
"We're thoroughly enjoying the modules, particularly as we dive into the intricacies of direct mail campaign data requirements," expresses Joseph.
Meanwhile, Andrew, our Business Analyst Apprentice in Warrington, is balancing his full-time work commitments with a series of essay assignments—nine in total, due by November! Despite the workload, he finds great satisfaction in the experience, especially as he now collaborates on various high-impact big data projects with our expert in-house analytics team.
Keep up the good work guys!!!

Visit https://hubs.la/Q02vJ1Bj0
Email: [email protected]

17/04/2024

Welcome to the future of business solutions with dots, a unique UK contact centre of excellence from MBA Group.
With dots, we're not just offering a service; we're delivering a transformative experience tailored to meet the complex challenges of modern businesses:
⚪ Flexible contact centre solutions: Imagine seamlessly blending expert human touch with cutting-edge technology. From reducing costs to elevating the customer experience and ensuring unwavering support, Dots is all about helping you revolutionise the way you operate.
⚪ Key insights: it's not just about providing answers; it's about understanding your business, diving deep into your challenges and your customers' needs, and analysing key metrics and KPIs to uncover opportunities for growth.
⚪ Bespoke packages: Armed with this insight, we craft a bespoke and scalable solution perfectly suited to your requirements. Implementation is simple, with our solutions smoothly integrating into your framework to drive continuous improvement.
With a clear roadmap for transformation, your journey with us is just beginning. Let Dots be your compass in navigating the ever-evolving landscape of modern business.
Keen to learn more? Check out the new dots website. Free, no obligation quote available on request: https://hubs.la/Q02t7MjB0
LinkedIn: https://hubs.la/Q02t7-P30

Customer experience that connects, using the right mix of expert people and innovative technology, we deliver a flexible contact centre of excellence for you and your customers

28/03/2024

Our Easter fundraiser at both our MBA Tottenham and Warrington branches went down a treat today! 🍰🐰 Not only did we get to indulge in delicious cakes and bakes, but we also raised funds for a great cause. Thank you to everyone who participated and supported our event! 🌟

10/03/2024

Extending our heartfelt wishes to all the wonderful Mums out there. 💐 Your love, sacrifice, and endless support make the world a better place. Today, we celebrate you!

08/03/2024

🌟 Celebrating International Women's Day!

Today, we honour the incredible women at MBA Group, Dots, Intilery, Studio Certain, and VideoSmart, whose dedication and talent help drive our success. From account management, customer experience, design, data control, HR, printing and packing, quality control, and beyond, your contributions are invaluable. Thank you for all you do!

Whether it’s a friend, mentor, or even yourself - who do you celebrate this IWD24?

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