Ignite Communities

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As part of SMG's Ignite Unified Experience Management® (UXM), we help the world's leading organisations put community-led insights at the heart of brand, customer, and employee experiences.

We’re all in on Ignite Communities! ⭐️ 🎊Proud to deliver always-on communities that turn real feedback into more confide...
13/04/2026

We’re all in on Ignite Communities! ⭐️ 🎊

Proud to deliver always-on communities that turn real feedback into more confident, data-driven strategies. Discover how we’re powering more authentic experiences with SMG.

➡️ https://hubs.li/Q04byFYY0.

Built with purpose. Powered by community. 🫵⭐️We are so proud of what we’ve created and eternally grateful to the teams a...
31/03/2026

Built with purpose. Powered by community. 🫵⭐️

We are so proud of what we’ve created and eternally grateful to the teams and members who have made it possible every day. As part of SMG’s Ignite® platform, we are excited to fully bring community-led insights to research and continue our mission to bring human insights closer to every business decision.

Follow Service Management Group to keep up with our latest product updates and offerings.

The whole team can relate to Stuart’s excitement as we bring the power of community-driven insights into experience mana...
23/03/2026

The whole team can relate to Stuart’s excitement as we bring the power of community-driven insights into experience management. We look forward to using Ignite Communities to help brands understand and act on real customer perspectives faster than ever. 🙌

The name may be new, but our purpose hasn’t changed. Stay with us to keep up to date with product news, insights, and an...
20/03/2026

The name may be new, but our purpose hasn’t changed. Stay with us to keep up to date with product news, insights, and announcements! ☝️ 🔭 Service Management Group

Over the past year, we have been evolving as a part of SMG, combining community insight with deeper analytics and expert...
17/03/2026

Over the past year, we have been evolving as a part of SMG, combining community insight with deeper analytics and expertise. 🤝🏆

This reflects its integration into SMG’s Ignite® platform, positioning community-led insight firmly at the center of brand, customer, and employee experience strategies.

And this is only the beginning!
More to share very soon.

Follow Service Management Group and stay c***ected.

Big news: Bulbshare is now Ignite Communities, part of SMG's Ignite Unified Experience Management® (UXM) platform, putti...
16/03/2026

Big news: Bulbshare is now Ignite Communities, part of SMG's Ignite Unified Experience Management® (UXM) platform, putting community-led insights at the heart of brand, customer, and employee experience!! 🤝🥂

Nothing is changing about the communities you love. As part of SMG, we’re bringing community-led insights into something bigger: putting real voices at the heart of brand, customer, and employee experience. 🏆

We’re looking forward to unfolding the future of research together as we continue to grow and evolve.

Thank you for being part of our journey so far, the best is yet to come!

Follow Service Management Group for updates and the latest on this exciting next chapter.

Big things are on the way!! ⚠️🚨We’re excited to embrace a bigger and brighter future as we expand our capabilities for b...
13/03/2026

Big things are on the way!! ⚠️🚨

We’re excited to embrace a bigger and brighter future as we expand our capabilities for both clients and communities.

Stay tuned for more details coming soon. 👀

19/02/2026

Here's what Day 1 at Esomar's 'Africa in Focus' Conference looked like. 🤩⭐️

We heard rooted perspectives, challenged old research models, and explored how the future of insights on this continent is confident, c***ected and unapologetically forward-thinking.

Shoutout to our Head of Content, Khalipha Ntloko for repping us and bringing the insights back home

Stay tuned for a recap of Day 2!

Crossing borders and joining big conversations. 🌟🙌Here's a highlight from the Esomar 'Africa in Focus' conference, where...
10/02/2026

Crossing borders and joining big conversations. 🌟🙌

Here's a highlight from the Esomar 'Africa in Focus' conference, where our very own took the stage to inspire how we think about youth in research. From rewiring insights to c***ecting with young participants, the message was simple but powerful:

“African insight teams need to rethink the role of participants. Young people don’t want to be passive respondents. They want to be active participants in your research. Start designing research with the youth, not for the youth.” - Khalipha Ntloko

Proud to be part of the conversation on the world stage. 🌍

Cheers to a new year full of creativity, c***ections, and unforgettable brand moments! ✨🥂
01/01/2026

Cheers to a new year full of creativity, c***ections, and unforgettable brand moments! ✨🥂

Happy Holidays! 🎄✨It’s time to reset, rest, and refresh for another year of creating exceptional brand moments together....
25/12/2025

Happy Holidays! 🎄✨

It’s time to reset, rest, and refresh for another year of creating exceptional brand moments together.

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3-5 Hardwidge Street
London
SE13SY

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