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One of the more encouraging discussions in this week’s podcast centred around potato pricing.Input costs have had a huge...
26/07/2026

One of the more encouraging discussions in this week’s podcast centred around potato pricing.

Input costs have had a huge impact on our industry over the last few years, so any movement in the right direction is welcomed.

Are you beginning to see lower prices in your area?

We’d be interested to hear what you’re experiencing.

🎙️ We discuss it in Episode 248.

🎧 Listen here https://apple.co/4yEb6iM

🎙️ New Episode – The Ceres Podcast #248This week’s discussion covers several issues currently affecting fish & chip bus...
24/07/2026

🎙️ New Episode – The Ceres Podcast #248

This week’s discussion covers several issues currently affecting fish & chip businesses across the UK, including:

• Potato prices beginning to soften
• Current fish supply and quotas
• Staffing challenges
• Statutory Sick Pay changes
• Handling customer complaints
• Farmed cod and changing perceptions
• Trading through extreme temperatures

The aim has always been to create conversations between people actively involved in the industry, sharing practical experiences rather than polished soundbites.

🎧 Listen here https://apple.co/4yEb6iM

f you’ve not listened to Episode #247 yet, here’s what you’ll find:✓ Fish supply challenges✓ Changing customer expectat...
25/06/2026

f you’ve not listened to Episode #247 yet, here’s what you’ll find:

✓ Fish supply challenges

✓ Changing customer expectations

✓ The EHO inspection story everyone is talking about

✓ Menu simplification

✓ The Boston Matrix

✓ Smarter decision-making

✓ The new Ceres Calculator Suite

A practical conversation for fish & chip shop owners and hospitality operators.

Listen here: https://apple.co/4v2AT1Z

The Boston Matrix is often taught in textbooks.But what happens when you apply it to:• Menu items• Customers• Staff• Inv...
23/06/2026

The Boston Matrix is often taught in textbooks.

But what happens when you apply it to:

• Menu items
• Customers
• Staff
• Investments

Cos shares how this framework helps him think about decision-making inside a real fish & chip shop.

Episode #247: https://apple.co/4v2AT1Z

One of the recurring themes throughout Episode #247 was complexity.More menu items.More systems.More products.More proc...
21/06/2026

One of the recurring themes throughout Episode #247 was complexity.

More menu items.
More systems.
More products.
More processes.

The question is:

Are they helping?

Or are they making your business harder to run?

A great discussion around simplifying operations and focusing on what matters.

Listen: https://apple.co/4v2AT1Z

The fish merchant blames the fisherman.The shop owner blames the fish merchant.The customer blames the shop owner.One of...
18/06/2026

The fish merchant blames the fisherman.

The shop owner blames the fish merchant.

The customer blames the shop owner.

One of the most interesting discussions in Episode #247 was around perception.

Every part of the supply chain believes the person above them has it easier.

But every link is dealing with pressure.

Fish supply.
Labour.
Energy.
Customer expectations.

A thought-provoking discussion with Cos Michael.

https://apple.co/4v2AT1Z

“Customers don’t care what prep you’ve got to do. They just want their food and they want to get out.”It’s a blunt state...
16/06/2026

“Customers don’t care what prep you’ve got to do. They just want their food and they want to get out.”

It’s a blunt statement.

But it’s true.

Customers judge us on:
• Speed
• Quality
• Value

They don’t see the challenges behind the scenes.

Episode #247 explores how service speed and menu complexity affect the customer experience.

Listen: https://apple.co/4v2AT1Z

26 years.Every inspection: 5 stars.Then one inspection changed everything.In Episode #247, Cos shares the story of how ...
14/06/2026

26 years.

Every inspection: 5 stars.

Then one inspection changed everything.

In Episode #247, Cos shares the story of how his business was downgraded from a five-star food hygiene rating to a one-star rating before successfully challenging the decision.

A fascinating discussion about standards, consistency and protecting your reputation.

Listen here: https://apple.co/4v2AT1Z

“Business is something you push uphill. If you don’t keep pushing, eventually gravity is going to push you back down.”On...
11/06/2026

“Business is something you push uphill. If you don’t keep pushing, eventually gravity is going to push you back down.”

One of my favourite quotes from Cos in Episode #247.

Success isn’t usually lost overnight.

It’s lost through complacency.

What’s one area of your business you’re actively pushing forward this year?

Listen to the full episode: https://apple.co/4v2AT1Z

🎙️ NEW PODCAST EPISODEEpisode #247 of The Ceres Podcast is now live.Cos Michael returns to the podcast for a follow-up ...
10/06/2026

🎙️ NEW PODCAST EPISODE

Episode #247 of The Ceres Podcast is now live.

Cos Michael returns to the podcast for a follow-up conversation covering:

• Fish supply challenges
• Rising costs
• Customer expectations
• EHO inspections
• Menu complexity
• Strategic thinking
• The Boston Matrix
• Better business decision-making

One thing became clear throughout the conversation:

The businesses that simplify and adapt are the businesses most likely to thrive.

Listen now: https://apple.co/4v2AT1Z

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