Brave Agency

Brave Agency The customer experience agency for eCommerce SME's with an obsession for progression.

The customer experience agency for eCommerce SMEs with an obsession for progression.

Paid media is no longer won by someone who simply presses harder on the same levers. The teams that combine sharper crea...
10/06/2026

Paid media is no longer won by someone who simply presses harder on the same levers. The teams that combine sharper creative, tighter audience logic, better first-party data, and a clearer view of the full customer journey will stand head and shoulders above the competition.

Our Founder, Tony Conte joined Max Rodman, Jack Turner, Connor Blakey, and Mat O’Connor on the latest Digital Clubhouse panel to tackle the theme: When Paid Media Stops Working.

You can watch this and more on the Digital Clubhouse YouTube (Link in bio)

Cars2Buy needed to stand out in one of the UK’s most crowded search markets. We built an SEO strategy that expanded mode...
09/06/2026

Cars2Buy needed to stand out in one of the UK’s most crowded search markets. We built an SEO strategy that expanded model and leasing coverage, strengthened topical authority, captured long-tail intent, and turned organic visibility into consistent traffic and conversions.

Brave and Quickfire recently sat down together to record a podcast about something that quietly makes or breaks eCommerc...
23/04/2026

Brave and Quickfire recently sat down together to record a podcast about something that quietly makes or breaks eCommerce businesses: website migrations.

Our Founder, Tony Conte, Head of Agency Jessica Kent, and ’s Co-Founder Nathan Lomax dive into why so many go catastrophically wrong, and how the right collaboration between development and SEO can turn what feels like a high-risk project into a growth phase.

We also shared real results from our joint work with Kettler — including a 144% increase in year-on-year revenue, a 28% increase in conversion rate, and zero ranking loss at go-live.

We’ve summarised that conversation into a blog. If you are thinking about a migration, planning one, or currently living through one, we think it’s worth a read.

A shift is happening. But despite many of us, we’re sure, celebrating the reduced use of social media and the awareness ...
16/04/2026

A shift is happening. But despite many of us, we’re sure, celebrating the reduced use of social media and the awareness growing of its dangers. Brands could be facing an even greater peril.

Ever tried blending paid and SEO so they actually amplify each other? For Home Feeling, we optimised Google Ads for 4.5x...
19/03/2026

Ever tried blending paid and SEO so they actually amplify each other? For Home Feeling, we optimised Google Ads for 4.5x conversions and 5.06 ROAS, while boosting organic traffic 20% through smarter CX.

Reckon your setup needs the same? We’d love to chat!

The ‘experience’ penalty is crushing. With fewer clicks available, you can’t afford and one-and-done customer.
22/01/2026

The ‘experience’ penalty is crushing. With fewer clicks available, you can’t afford and one-and-done customer.

Why your ROAS is lying to you. It’s time to switch to POAS.POAS (Profit On Ad Spend) is a metric that is used to measure...
19/01/2026

Why your ROAS is lying to you. It’s time to switch to POAS.

POAS (Profit On Ad Spend) is a metric that is used to measure how profitable your ads are. Unlike ROAS (Return On Ad Spend), POAS focuses on the profit made accounting for costs incurred.

ROAS, while being a standard unit of measurement for ads, has a flaw - not being able to measure scalability. POAS has a powerful metric built into it - a break even point. A 1 POAS means you are breaking even and the money you spend on ads is the amount you are making back. A clear indicator of if your current ads are scalable or not.

With a ROAS based strategy, you are making guesses as to an approximate minimum ROAS on which you base all your decisions. This means, you won’t know if you’re making profit until all the costs are added up. It doesn’t tell you if your ads are scalable or not and it doesn’t tell you if the platform you are using is making you profit independently.

POAS tells you all of this. If you are making a high POAS, it’s time to scale up. Whether you are spending 2k or 20k a month, a POAS metric doesn’t differentiate by revenue. It differentiates by the money you make.

ROAS can lie and might lead you to believe that if you have an equal ROAS on all platforms, you are profitable on all platforms. But has that taken set up costs, creatives costs, COGS and variable costs into consideration?

The short answer is no. The long answer is, if you have a high ROAS but still don’t seem to be making enough money, you want to consider changing your strategy.

Stop abandoning your checkout flows.
13/01/2026

Stop abandoning your checkout flows.

From intelligent visual panels to virtual try-ons and automated checkout experiences, Google AI Shopping features are al...
16/12/2025

From intelligent visual panels to virtual try-ons and automated checkout experiences, Google AI Shopping features are already impacting businesses, and those who prepare now will capture the most value as this technology scales across industries.

We have news! 🚨From January, Dan steps into a new role as CX Manager at Brave, after doing an outstanding job as our SEM...
15/12/2025

We have news! 🚨

From January, Dan steps into a new role as CX Manager at Brave, after doing an outstanding job as our SEM Lead. It is a natural next step for both Dan and the agency, as we continue to deepen our commitment to exceptional customer experience.

As well as still supporting our SEO department, Dan will be focused on accelerating CX for our clients, making sure every channel, campaign and touchpoint feels seamlessly connected and built to scale efficiently.

This promotion is another step towards our ambition to be the benchmark eCommerce growth agency for brands that see customer experience as their real competitive edge.

Congratulations, Dan 🥂

Address

Stone House, 30 Thorpe Wood
Peterborough
PE36SR

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

+441733602020

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