07/07/2022
As with many of our ‘Copywriting Tips’, this falls into the bracket of ‘it should be obvious, so why is it so often overlooked?’
It’s not just what you say in your communications which matters. How exactly you present that information can make all the difference as to whether that information lands with your audience or not.
We could write reams on this, but this isn’t the right medium to do so (see ‘Media’ below)! Instead, we’ll limit ourselves to just 3 key tips, which are mainly geared to copywriting for marketing purposes:
1) Structure
Understand your audience’s ‘user journey’. You’re likely to be communicating in order to elicit a desired outcome – so what’s the best way to achieve that? Do you need to hit the audience with some key facts first in order to grab their attention? Will you need to back that up with some more detailed information in order to earn their trust? Or can the whole message be better encapsulated in a single, pithy phrase?
2) Media
Where is your communication going to appear? Your underlying message might be essentially the same on your website, in a brochure, on a banner ad, or on a social media post – but the way that you present it should be very different; because your audience will be interacting with each different medium with very different expectations.
3) Statements, or questions?
Consider the difference between ‘we can assist you with your copywriting’ and ‘would your copywriting benefit from some assistance?’ The former is easily skimmed over, the latter will at least require the reader to form an answer in their mind. If that answer is ‘yes’, then you’ve already taken the first step of the sales process.
Oh, and if you’ve read this far, then we should point out that you’ve demonstrated a 4th tip – that numbered lists help to make information more digestible!