Mail Boxes Etc - St Albans

17/01/2022

Assistant Retail Store Manager required:

We are looking for a hardworking and enthusiastic individual to help provide retail, operational support in our Mail Boxes Etc. St Albans centre.

Monday - Friday 09:00am - 18:00am

Candidate must possess good customer service skills (written and verbal); be computer literate, numerate and able to express themselves in English.

Applicant will be expected to monitor and assure cleanliness, organisation and imaging of centre, assist in sales and marketing activity,carry out collections and support in any store operational requirements.

Flexible arrangements, due to the nature of our business you may be required to work additional hours where possible. The successful applicant will be required to demonstrate a good level of communications and a persuasive telephone manner.

Applicants who demonstrate experienced sales techniques will be at an advantage in securing this position. Training In store training will be provided as well as product knowledge. This will be conducted over a two week period.

About us: Mail Boxes Etc. is a great place to work! We believe in equal opportunities for all our staff and offer a structured training programme for all new recruits. Our business is based around motivated people providing excellent customer service. We are part of the world's largest non-food retail franchises. Our high street, one-stop-shop concept offers a mix of expert services to help meet people's every day needs.

Our customer range from members of the general public to small businesses, students, overseas visitors and the art and antiques sector. We have more than 160 stores in the UK and our core offering is post, parcel and print

28/11/2021

Retail Customer Service role
Full or part time

Mail Boxes Etc, based in St Albans, are looking for an enthusiastic person who has a passion in delivering excellent customer service. The role will be to provide world-class customer service through sale of services and products and to determine the best procedure/service to meet the customer's needs.

This is an exciting opportunity to learn all aspects of customer service in a fast-paced business.

Your main duties and responsibilities will be:

• Receive, sort and place mail in mailboxes on a daily basis

• Record sales on the cash register and process credit card transactions

• Receive and process packages for shipping, identifying the most appropriate courier service

• Provide packing services for shipping contents • Track documents and packages using manifest system and process claims.

• Talk to customers to provide leads for the centre manager.

• Provide excellent customer service

• Work with suppliers to assist in maintaining stock orders and displays in the centre

• Present and sell all services through centre displays, face-to-face and on the telephone

• Update shipping tools for paperless transactions

• Update MBE Centre with the new Brexit and any other UK Custom deals

• Update Mail fulfilment customer's products list for custom clearance purposes

• Update Harmonised Code for our export and import services

• Determine customer requirements for document and finishing services

• Support the centre manager in maintaining a high level of cleanliness and organisation around the centre.

Pay scale: Subject to experience.
Drop your CV’s to: [email protected]

Send a message to learn more

10/07/2021

Mail Boxes Etc. also known as MBE, is the only nationwide provider of worldwide express mail/package delivery, mailbox rental, printing, digital copy services, and more - all under one roof. Mailboxes Etc. works closely with Auction Houses and Art Galleries around the U.K for providing packing and shipping solutions to clients Our store provides UK/International postal and shipping services to our customers working with large logistic companies such as FedEx, UPS, DHL, Parcel Force, and Royal Mail. We require a team member to provide and promote first-class customer service through the sale of services and products and to determine the best procedure/service to meet the customer’s needs. Main Duties and Responsibilities • Sorting of received courier & mail packages • Receive and process packages for shipping, identifying the most appropriate courier service for the delivery destination • Provide packing services for shipping goods/contents • Track shipments of documents and packages using manifest system and process claims • Recording of incoming and outgoing courier packages using our in-house computer systems • Communicating with customers, suppliers, and retailers inquiries via telephone/email • Operate fax, photocopy, printing, and finishing services equipment • Support the store manager in maintaining a high level of cleanliness and organization around the centre.

The successful candidate should have skills as stated below: • previous experience working within a Mailroom environment would be an advantage • previous experience working with FedEx, UPS, DHL, Royal Mail, Parcel Force, and TNT would be an advantage. • have excellent customer service skills • be a confident user of MS Office suites and computer literate • have good communication skills and a good command of English • a good team player • have positive energy at the workplace and desire to learn. • have an eye for detail and be a fantastic multi-tasker Full training will be given, however previous work experience in the customer service area is preferred Remuneration: Negotiable (depending on experience) + pension scheme + yearly bonus + generous staff discount

17/05/2021

Main Duties And Responsibilities

Receive and process packages for shipping, identifying most appropriate courier service • Provide packing services for shipping contents • Track documents and packages using manifest system and process claims • Recording of all incoming and outgoing courier packages using our in-house systems • Communicating with customers, suppliers, and retailers enquiries via the telephone/email • Operate photocopy, printing and finishing services equipment • Support the store manager in maintaining a high level of cleanliness and organisation around the centre

Successful Customer Logistics Assistant candidate should have skills as stated below:

previous experience working within a Mailroom environment would be an advantage • previous experience working with FedEx, UPS, DHL, Royal Mail, ParcelForce and TNT would be an advantage • have excellent customer service skills • be confident user of MS Office suites and computer literate • have good communication skills and a good command of English • a good team player • have a positive energy at work place and desire to learn • have an eye for detail and be a fantastic multi-tasker

Full training will be given, however previous work experience in customer service area is preferred

18/11/2020

Did you know we are a Postal Office as well? We charge nothing extra and offer the same service with no hassle of long QUEUES, at NO EXTRA COST.

✅Send your Christmas Gifts with Mailboxes
✅1st Class, 2nd Class, Recorded and Special Delivery
✅International Tracked and Signed - Fully Trackable Service
✅NO QUEUES - Free Collections within 3 miles* (Min spend £10.00)

18/11/2020

Print your Magazine/Newsletters/Booklets at Mailboxes Etc.
We offer competitive prices and fast turnaround times for our customers. Contact us at 01727 862686, OR Email: [email protected] for a quick quote.

👉Like and share for the latest updates
👉Exciting offers coming soon

13/11/2020

Start your Business with Mailboxes Etc. St Albans.

✅Professional high street address
✅24 hours access / Mail Forwarding / Mail Redirection
✅Competitive prices
✅Registered company address

Buy your Mailbox Rental today at https://www.mbe.co.uk/stalbans/mailbox/prices

Our mailbox prices are grouped into London, Rest of the UK and Ireland

13/11/2020

Looking for Flyers/Brochures for Christmas? you are in the right place.

✅A4, A5, and A6 (Half Fold/Tri-fold and Z Fold)
✅Gloss/Matte/Velvet Lamination Available
✅FAST turnaround time - Same Day Printing Available*
✅In-house Graphics Designing
✅Call 01727 862686 OR Email: [email protected] for a quick quote

12/11/2020

WIN a Netflix subscription!*

Send a package in-store to enter our prize draw.

How to enter?
1) Send your package with MBE
2) Go to mbe.co.uk/Christmas
3) Enter your details and Unique tracking number

Make a purchase from MBE to enter a chance to WIN a Netflix subscription in our prize draw

11/11/2020

Coronavirus: Changes to Service for Royal Mail. Please visit this link for the latest updates https://www.royalmail.com/d8/coronavirus-changes-service

11/11/2020

Get a Free Quote 👉01727 862686 OR [email protected]
DHL / UPS / FEDEX / TNT / PARCEL FORCE
✅We Ship Anywhere in the World.
✅Free Collection within 3 Miles Radius.

09/11/2020

Christmas 2020 is Here! Get your Christmas Cards Printed Now at Mailboxes.

✅In-house Graphics Designing
✅24 hours turnaround ⏳ time available
✅Silk/Gloss/Matte/Soft-touch and further Variations available
✅Need posting done? We can post it for you to your desired address.
✅Starting from just £30.00*
✅Call us 👉01727 862686, Email: [email protected] for a quick quote.