10/03/2025
Wonderful feedback on the PFH Annual Report, developing your report for customers should always start with asking what they would like to see.
Itβs just about that time of year to be thinking of your Annual Reportβ¦ we have several commissions already!
If you would like to speak to us about yours please get in touch ππ»ππ»
Thank you for your feedback! We have recently collated feedback on our Annual Report, and it is great to see that 279 responses showed us;
98% liked the style and design
98% thought it was the right length
97% found it clear and easy to understand
We have seen more residents accessing online, but our feedback shows that 65% of residents prefer a paper copy β so that is what we will provide (in multiple languages and formats too!) after all, the annual report is for you!
You can see our latest report here https://www.pfh.org.uk/residents/how-we-are-performing/annual-report/